Commercial Service Master Tech

Everon Jobs•Uniontown, OH

1d•Onsite

About The Position

The basic function is to assist with routine and emergency service calls. Troubleshoot, replace and/or repair malfunctioning or inoperative equipment while working under close supervision of a more senior technician or supervisor.

Requirements

Minimum of High School Diploma/Vocational Training.
Must have five (5) or more years of experience.
Must have a mastery knowledge of commercial intrusion systems, fire systems, CCTV, intercom and access control systems.
Must have full knowledge of local/national codes.
Must possess strong communication/leadership skills when working with others.
Must have full knowledge of test equipment, such as multimeters, battery analyzers and decibel meters.
Must have a valid driver’s license and be able to clear a drug screening.
Ability to read and interpret blueprint, schematics, diagrams, policies, procedures, etc. as presented in English
Must obtain and retain any specific product certifications and/or licenses that are required by national, state and local codes.
Requires 75 % to 100 % proficiency in Everon Commercial’s Tier 1 product offerings.

Responsibilities

Performs routine and emergency service calls.
Troubleshoots, replaces, and/or repairs malfunctioning or inoperative equipment.
Must have an ability to proctor, coach, and teach others.
Provides reliable, high quality customer support.
Provides customer instruction on system operation and functionality.
Performs system testing and signal verification.
Maintains the necessary truck stock/inventory (equipment and tools).
Organizes and utilizes technical resources, information, material, and support to ensure efficient execution of assigned tasks.
Ensures the progress and completion of assigned tasks.
Provides documentation of service and hours worked.
Completes and submits all required task-related activities, productivity, and other documentation in a timely manner.
Must have a strong work ethic.
Must be detail-oriented.
Must complete other projects, as assigned.