Lead Master Service Tech

Everon Jobs • Los Angeles, CA

1d • Onsite

About The Position

The basic function is to assist with routine and emergency service calls. Troubleshoot, replace and/or repair malfunctioning or inoperative equipment while working under close supervision of a more senior technician or supervisor.

Requirements

• Minimum of High School Diploma/Vocational Training.
• Must have five (5) or more years of experience.
• Must have a mastery knowledge of commercial intrusion systems, fire systems, CCTV, intercom and access control systems.
• Must have full knowledge of local/national codes.
• Must possess strong communication/leadership skills when working with others.
• Must have full knowledge of test equipment, such as multimeters, battery analyzers and decibel meters.
• Must have a valid driver’s license and be able to clear a drug screening.
• Ability to read and interpret blueprint, schematics, diagrams, policies, procedures, etc. as presented in English
• Must obtain and retain any specific product certifications and/or licenses that are required by national, state and local codes.
• Requires 75 % to 100 % proficiency in Everon Commercial’s Tier 1 product offerings.

Responsibilities

• Performs routine and emergency service calls.
• Troubleshoots, replaces, and/or repairs malfunctioning or inoperative equipment.
• Must have an ability to proctor, coach, and teach others.
• Provides reliable, high quality customer support.
• Provides customer instruction on system operation and functionality.
• Performs system testing and signal verification.
• Maintains the necessary truck stock/inventory (equipment and tools).
• Organizes and utilizes technical resources, information, material, and support to ensure efficient execution of assigned tasks.
• Ensures the progress and completion of assigned tasks.
• Provides documentation of service and hours worked.
• Completes and submits all required task-related activities, productivity, and other documentation in a timely manner.
• Must have a strong work ethic.
• Must be detail-oriented.
• Must complete other projects, as assigned.

Benefits

• health and welfare benefits
• a 401(k) plan with company match
• short term and long term disability coverage
• life insurance
• wellbeing benefits
• paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED