Commercial Service Manager / Dispatcher
About The Position
Boulevard Tire Center, serving Florida since 1968, is seeking a Service Manager / Dispatcher for its Miami, FL location. This role offers a career opportunity with a leading provider of quality tire products and services, known for innovative processes. The position involves managing service operations for commercial tires for trucks and farm/industrial equipment, as well as a full range of commercial, passenger, and light truck services. The ideal candidate will efficiently handle service calls and prioritize customer service in a fast-paced environment.
Requirements
- Considerable knowledge of pneumatic tools, equipment and methods used in the tire service industry and working knowledge on diagnosing and repair of vehicle systems
- Skill and working knowledge in repair of brakes, suspensions, cv axles, tire balancing, oil changes, belts, hoses, starters, alternators
- Strong service sales, and customer service skills
- Minimum 1 year of management experience
- Possess valid Florida driver's license or ability to obtain a Florida driver's license
- Must pass a background check and pre-employment drug screen
Responsibilities
- Handle service calls and properly log them on the dispatch sheet
- Handle phone sales and walk-in customers
- Create a work order on all merchandise for service calls or deliveries, ensuring when merchandise pulled from the warehouse and a work order is created
- Perform other duties as assigned by Manager
- Work on Saturdays
Benefits
- Excellent earning potential
- Benefit package including paid vacation and 401k
- Opportunity for advancement
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
11-50 employees
