Commercial Service Manager / Dispatcher

Boulevard Tire•Fort Myers, FL

9d•Onsite

About The Position

Boulevard Tire Center is seeking a skilled Service Manager / Dispatcher for their FT Myers, FL location. This role offers a career opportunity with a leading provider of tire products and services, focusing on innovative processes. The position involves managing a full line of commercial tires for trucks and farm/industrial equipment, as well as providing commercial, passenger, and light truck services. The ideal candidate will excel at handling service calls and driving customer service in a dynamic, fast-paced setting.

Requirements

Minimum 1 year of management experience
Possess valid Florida driver's license or ability to obtain a Florida driver's license
Must pass a background check and pre-employment drug screen
Considerable knowledge of pneumatic tools, equipment and methods used in the tire service industry
Working knowledge on diagnosing and repair of vehicle systems.
Skill and working knowledge in repair of brakes, suspensions, cv axles, tire balancing, oil changes, belts, hoses, starters, alternators.
Strong service sales, and customer service skills.

Responsibilities

Handle service calls and properly log them on the dispatch sheet.
Handle phone sales and walk-in customers.
Create a work order on all merchandise for service calls or deliveries, ensuring when merchandise pulled from the warehouse and a work order is created.
Ability and flexibility to perform other duties as assigned by Manager.
Ability and flexibility to work on Saturdays.