Commercial Service Manager / Dispatcher

Boulevard TireFort Myers, FL
Onsite

About The Position

Boulevard Tire Center is seeking a skilled Service Manager / Dispatcher for their FT Myers, FL location. This role offers a career opportunity with a leading provider of tire products and services, focusing on innovative processes. The position involves managing a full line of commercial tires for trucks and farm/industrial equipment, as well as providing commercial, passenger, and light truck services. The ideal candidate will excel at handling service calls and driving customer service in a dynamic, fast-paced setting.

Requirements

  • Minimum 1 year of management experience
  • Possess valid Florida driver's license or ability to obtain a Florida driver's license
  • Must pass a background check and pre-employment drug screen
  • Considerable knowledge of pneumatic tools, equipment and methods used in the tire service industry
  • Working knowledge on diagnosing and repair of vehicle systems.
  • Skill and working knowledge in repair of brakes, suspensions, cv axles, tire balancing, oil changes, belts, hoses, starters, alternators.
  • Strong service sales, and customer service skills.

Responsibilities

  • Handle service calls and properly log them on the dispatch sheet.
  • Handle phone sales and walk-in customers.
  • Create a work order on all merchandise for service calls or deliveries, ensuring when merchandise pulled from the warehouse and a work order is created.
  • Ability and flexibility to perform other duties as assigned by Manager.
  • Ability and flexibility to work on Saturdays.

Benefits

  • paid vacation
  • 401k
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