Commercial Service HVAC Oil Technician

IT Landes•Harleysville, PA

37d•Onsite

About The Position

The Service Department is seeking a skilled and experienced HVAC Oil Technician who works primarily in existing buildings, doing maintenance, repair, replacement, and fit-out work. They work with and oversee work numerous system parts and mechanisms to maintain, diagnose and correct HVAC system problems. This includes replacing parts and adjusting controls for better performance. They work with customers, dispatchers, interoffice personnel, management, and other technicians to build a high level of teamwork and morale. This critical role involves servicing, maintaining, and troubleshooting oil heating equipment, specifically oil-fired equipment, in commercial environments, knowledgeable of the connected controls, piping, ducting and understanding the operation of commercial air conditioning.

Requirements

High school diploma or equivalent; technical certification preferred.
Valid HVAC technician license or relevant certifications.
Proven experience in servicing oil heating systems in a commercial setting.
Strong understanding of HVAC systems, particularly oil burners and controls.
Excellent troubleshooting and problem-solving skills.
Exceptional customer service and communication skills.
Ability to work independently and as part of a team.
Keeps up with continuing education related to commercial oil trade annually.
Strong diagnostic reasoning to identify complex system issues beyond surface-level symptoms.
Competency in documenting service activities clearly and accurately for internal records and customer communication.
Time management skills to complete work efficiently.
Ability to assist technicians when needed to support team development.

Responsibilities

Ensuring that our clients' systems operate efficiently and safely.
Working closely with clients to diagnose issues, perform repairs, and implement preventative maintenance programs to prolong the life of their equipment.
Handling various tasks, including routine inspections, emergency repairs, and system installations.
Troubleshooting HVAC equipment and systems that are not working, performing repairs and/or determining if system replacement is needed.
Performing preventive maintenance on all types of HVAC equipment to verify proper current operation and to watch for potential problems on behalf of our customers.
Installing new oil heaters and making necessary modifications to existing systems.
Being a member of an on-call HVAC rotation.
Executing emergency repairs and service calls promptly.
Acting as a trusted advisor to recommend appropriate repairs and upgrades to our customers.
Discussing pricing, value, and advantages of recommended appropriate repairs and upgrades.
Understanding and troubleshooting knowledge of: Roof top units, Cooling tower, Heat Pumps, Air conditioners, Hydronic systems, Geothermal units, Gas Furnaces & gas boilers, Oil furnaces and oil boilers, Water heaters of all varieties.
Building strong customer relationships and building knowledge and understanding of new and existing customer needs/expectations.
Maintaining accurate service records and documentation for each job.
Complying with safety standards and regulations while performing all tasks.
Performing related work as assigned.