Commercial Sales Representative

Genson Overhead Door•Locke, NY
•Onsite

About The Position

The Commercial Sales Representative manages a pipeline of potential customers and partners with them to complete gate orders and coordinate installation. The role ensures that necessary information is obtained and shared with customers, internal departments, installation teams, contractors, and other appropriate parties. The position is based in Locke, New York, and reports to the General Manager. Genson Overhead Door provides garage door installation, maintenance, and repair services and describes its work as grounded in integrity, quality, professionalism, and customer satisfaction. The company has served customers for over 40 years. The work involves gathering information and preparing estimates, generating and following up on leads, coordinating with technicians and team members, providing installation paperwork, and serving as a liaison between customers and contractors. The representative also travels through an assigned territory to inspect residential and commercial properties ahead of work. Work conditions include a climate-controlled office with continual sitting and computer use, as well as exposure to weather and temperature elements during jobsite checks.

Requirements

  • Proven experience in a sales role.
  • Reliable transportation to and from the base office location.
  • Strong analytical skills and attention to detail.
  • Ability to build and maintain positive customer relationships.
  • Excellent verbal and written communication skills.
  • Collaborative, teamwork-oriented approach to department and company goals.
  • Ability to prioritize tasks and meet deadlines in a fast-paced environment.
  • Strong problem-solving abilities and ability to resolve issues independently.
  • Proficiency in Microsoft Office suite.

Nice To Haves

  • Sales experience in the garage door or access control industry; experience in a parallel industry is also acceptable.
  • Experience bidding commercial-scale projects.
  • Basic knowledge of or experience with electrical work, construction, or related areas.

Responsibilities

  • Gather information from customers and contractors and provide job estimates.
  • Generate new leads and follow up with potential leads.
  • Communicate with technicians and other team members about upcoming and ongoing installation or service jobs.
  • Provide customers and contractors with forms and documents needed to prepare for installation.
  • Act as a liaison between customers and contractors as needed.
  • Travel through the assigned territory to conduct site checks at residential and commercial properties.

Benefits

  • Competitive salary plus commission.
  • Medical insurance with multiple plan options.
  • Dental insurance with multiple plan options.
  • Vision insurance with multiple plan options.
  • Short- and long-term disability coverage.
  • Employer-paid life insurance with buy-up options.
  • Accident care coverage.
  • Critical care coverage.
  • 401(k) with employer match.
  • Generous paid time off.
  • Paid holidays.
  • Team member recognition and reward programs.
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