Commercial Sales Manager

Autozone • Hickory, NC

2d

About The Position

The Commercial Sales Manager drives business-to-business growth across AutoZone’s commercial customer base, including mechanics, garages, fleet operators, and automotive professionals. The role combines automotive parts knowledge and sales expertise with customer relationship management and team leadership to build lasting partnerships, provide exceptional service, and deliver consistent, profitable growth. Success requires clear communication, collaborative leadership, and attention to performance metrics.

Requirements

• Basic automotive parts knowledge.
• Leadership skills, including strong communication, decision-making, and selling abilities.
• Physical capability to lift, load, and deliver merchandise.
• Flexibility to work evenings, weekends, and holidays as required.

Nice To Haves

• Strong people skills and effective communication in both Spanish and English.

Responsibilities

• Drive commercial sales growth, maintain account relationships, and achieve performance targets through in-person and phone communication.
• Serve as the primary contact for commercial customers and ensure proactive engagement and clear communication.
• Train and develop drivers, commercial specialists, and other team members while fostering a collaborative, results-driven culture.
• Plan efficient delivery routes, manage drivers, ensure timely product distribution, and maintain accurate documentation.
• Provide consultative, research-based recommendations and expert advice to meet customer needs.
• Oversee commercial account billing, records, returns, and reconciliation, ensuring accuracy.
• Maintain a safe work environment, enforce PPE use, and follow fleet safety protocols.
• Ensure delivery vehicles are properly maintained and promptly report issues.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed