Commercial Sales Manager

AutoZone•Holland, MI

About The Position

The Commercial Sales Manager at AutoZone drives business-to-business growth by developing commercial customer relationships and leading a high-performing team. The role combines automotive parts knowledge, sales expertise, customer service, and performance management to build lasting partnerships with mechanics, garages, fleet operators, and other automotive professionals. Success involves clear communication, collaborative leadership, and attention to performance metrics to support consistent, profitable growth.

Requirements

  • Basic automotive parts knowledge.
  • Leadership skills, including strong communication, decision-making, and selling abilities.
  • Physical capability to lift, load, and deliver merchandise.
  • Flexibility to work evenings, weekends, and holidays as required.

Nice To Haves

  • Strong people skills and effective communication in both Spanish and English.

Responsibilities

  • Drive commercial sales growth, maintain account relationships, and achieve performance targets through in-person and phone communication.
  • Serve as the primary contact for commercial customers, providing proactive engagement and clear communication.
  • Train and develop drivers, commercial specialists, and team members while fostering a collaborative, results-driven culture.
  • Plan efficient delivery routes, manage drivers, ensure timely product distribution, and maintain accurate documentation.
  • Provide research-based recommendations and expert automotive advice to meet customer needs.
  • Oversee billing, records, returns, and reconciliation for commercial accounts, ensuring accuracy.
  • Maintain a safe work environment, enforce personal protective equipment usage, and follow fleet safety protocols.
  • Ensure delivery vehicles are properly maintained and promptly report any issues.

Benefits

  • Competitive pay.
  • Medical, dental, and vision plans.
  • Exclusive discounts and perks, including an AutoZone in-store discount.
  • 401(k) with company match and Stock Purchase Plan.
  • AutoZoners Living Well Program offering free mental health support.
  • Opportunities for career growth.
  • Paid time off for full-time employees.
  • Life and short- and long-term disability insurance options for full-time employees.
  • Health Savings and Flexible Spending Accounts with wellness rewards for full-time employees.
  • Tuition reimbursement for full-time employees.
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