Commercial Sales Manager

Autozone • Lakeland, TN

3d

About The Position

The Commercial Sales Manager leads AutoZone’s business-to-business growth strategy across its professional customer base, including mechanics, garages, fleet operators, and other automotive professionals. The role combines automotive parts knowledge and sales expertise with customer relationship management and team leadership to build commercial account partnerships, provide exceptional service, and support consistent, profitable growth. Success relies on clear communication, collaborative leadership, and attention to performance metrics.

Requirements

• Basic automotive parts knowledge.
• Leadership skills, including strong communication, decision-making, and selling abilities.
• Physical capability to lift, load, and deliver merchandise.
• Flexibility to work evenings, weekends, and holidays as required.

Nice To Haves

• Strong people skills and effective communication in both Spanish and English.

Responsibilities

• Drive commercial sales growth, maintain account relationships, and meet key performance targets through face-to-face and phone communication.
• Serve as the primary contact for commercial customers, ensuring proactive engagement and clear communication.
• Train and develop drivers, commercial specialists, and other team members while fostering a collaborative, results-driven culture.
• Plan efficient delivery routes, manage drivers, ensure timely product distribution, and maintain accurate documentation.
• Provide consultative, research-based recommendations and expert automotive advice to meet customer needs.
• Oversee billing, records, returns, and reconciliation for commercial accounts, ensuring accuracy.
• Maintain a safe work environment, enforce PPE use, and follow fleet safety protocols.
• Ensure delivery vehicles are properly maintained and promptly report issues.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed