Commercial Sales Manager

Autozone•Hazel Park, MI

About The Position

The Commercial Sales Manager drives business-to-business growth for AutoZone’s Commercial Sales Team, serving mechanics, garages, fleet operators, and other automotive professionals. The role focuses on building lasting commercial customer relationships, leading and developing a high-performing team, delivering reliable service, and achieving consistent, profitable growth. The manager uses automotive parts knowledge, sales expertise, clear communication, collaboration, and performance metrics to support customers and deliver exceptional service.

Requirements

  • Basic automotive parts knowledge.
  • Leadership skills, including strong communication, decision-making, and selling abilities.
  • Physical capability to lift, load, and deliver merchandise.
  • Flexibility to work evenings, weekends, and holidays as required.

Nice To Haves

  • Strong people skills and effective communication in both Spanish and English.

Responsibilities

  • Drive commercial sales growth, maintain account relationships, and meet performance targets through face-to-face and phone communication.
  • Serve as the primary contact for commercial customers and provide proactive engagement and clear communication.
  • Train and develop drivers, commercial specialists, and team members while fostering a collaborative, results-driven culture.
  • Plan efficient delivery routes, manage drivers, ensure timely product distribution, and maintain accurate documentation.
  • Provide research-based recommendations and expert automotive advice to meet customer needs.
  • Oversee billing, records, returns, and reconciliation of commercial accounts, ensuring accuracy.
  • Maintain a safe work environment, enforce personal protective equipment usage, and follow fleet safety protocols.
  • Ensure delivery vehicles are properly maintained and promptly report issues.
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