Commercial Security Systems Account R

Johnson Controls•High Point, NC
•$48,000 - $70,000

About The Position

The Commercial Sales Executive promotes and sells Johnson Controls Security services and technology within an assigned territory. The role uses customer relationships to close new business, secure profitable sales and upgrades for new, existing, and discontinued commercial customers, and improve customer satisfaction and retention through follow-up. As a Johnson Controls Security brand steward, the representative communicates the company’s security offering and demonstrates its position as an electronic security provider. The role also requires commanding knowledge of the product and service line. The representative develops new commercial business, identifies resale opportunities, expands existing accounts, renews agreements, and modifies customer systems to meet expectations. The position includes managing customer and prospect follow-up, maintaining product and market knowledge, processing work orders and paperwork, and confirming customer satisfaction after installation.

Requirements

  • High school degree or equivalent.
  • Excellent oral, written, and presentation skills, including the ability to present to senior-level executives at customer and Johnson Controls Security organizations.
  • At least three years of experience selling Commercial Security Systems.
  • Ability to work a full-time schedule.
  • Availability for local travel.
  • Valid driver’s license.

Nice To Haves

  • College degree preferred.
  • At least two years of experience as a successful commercial sales representative in security, IT, or another technology sales industry, demonstrated by a consistent ability to meet and exceed quota.

Responsibilities

  • Follow current Johnson Controls Security policies, procedures, products, programs, and services.
  • Create new market share by selling security products and services to new local commercial customers.
  • Sell additional products and services to existing accounts and pursue new sales opportunities.
  • Sell add-ons, amend, and convert existing customer systems to meet customer expectations.
  • Renew existing customer agreements.
  • Identify resale opportunities within the assigned territory.
  • Identify prospects using creative lead-generation techniques and maintain productive relationships with existing customers.
  • Establish call plans and customer follow-up strategies independently, and apply time and territory management techniques consistently.
  • Follow up with prospects.
  • Maintain in-depth knowledge of products, services, customer issues, and customer needs through training, reading, and research.
  • Obtain referrals and work with Centers of Influence.
  • Process work orders and complete paperwork according to approved standardized procedures.
  • Conduct post-installation follow-up to confirm commitments were met and customer satisfaction.
  • Travel locally within the assigned territory.

Benefits

  • Competitive salary.
  • Paid vacation, holidays, and sick time; 15 vacation days in the first year.
  • Comprehensive benefits package including 401(k), medical, dental, and vision care, available on day one.
  • Extensive product and on-the-job/cross-training opportunities with outstanding resources.
  • Encouraging and collaborative team environment.
  • Sales incentive plan based on project volume and margin, quarterly and annually.
  • Competitive benefits package.
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