Commercial Sales Coordinator
About The Position
Carrier Enterprise, a leading national distributor of residential and light commercial HVAC products, is seeking a dedicated Commercial Customer Service Representative. Join a team that excels in providing top-notch HVAC/R products, parts, and supplies through licensed HVAC/R dealers and contractors. Carrier Enterprise (CE) is a premier national distributor specializing in residential and light commercial Heating, Ventilation, and Air Conditioning (HVAC) products, parts, and supplies. We serve licensed HVAC/R dealers and contractors, ensuring top-quality HVAC solutions across 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada. With over 200+ locations, we are well positioned to meet our customers' HVAC/R needs. To supply support to Commercial Sales, and sales in general with processing but not limited to all aspects of order entry, i.e. sending PO’s to all manufacturers. Working with manufacturers to ensure orders are placed and shipped in a timely manner. Update sales as well as customers with order acknowledgments, po’s, and anything else pertaining to the specific job/order entered Working with all departments within CE and manufacturers to ensure orders are placed correctly and billed correctly. Keeping all paperwork pertaining to jobs over 50k secured to ensure all documents can be supplied after the job is completed. Order entry and engaging in order/project management for Commercial Sales Provide post-sales support to Internal and External customers Track shipments and logistics to customer job sites on the sale of commercial equipment Interfacing with other departments, the manufacturer as well as the customer on outstanding orders to ensure accurate processing of open PO orders based on commercial project timelines. Establish and maintain good relations with customers by providing prompt and courteous service.
Requirements
- High School diploma or equivalent with three (3) years' experience
Nice To Haves
- AA/AS degree with 2 years' experience preferred.
Responsibilities
- Supply support to Commercial Sales, and sales in general with processing but not limited to all aspects of order entry, i.e. sending PO’s to all manufacturers.
- Work with manufacturers to ensure orders are placed and shipped in a timely manner.
- Update sales as well as customers with order acknowledgments, po’s, and anything else pertaining to the specific job/order entered
- Work with all departments within CE and manufacturers to ensure orders are placed correctly and billed correctly.
- Keep all paperwork pertaining to jobs over 50k secured to ensure all documents can be supplied after the job is completed.
- Order entry and engaging in order/project management for Commercial Sales
- Provide post-sales support to Internal and External customers
- Track shipments and logistics to customer job sites on the sale of commercial equipment
- Interface with other departments, the manufacturer as well as the customer on outstanding orders to ensure accurate processing of open PO orders based on commercial project timelines.
- Establish and maintain good relations with customers by providing prompt and courteous service.
Benefits
- Health Insurance
- Health Savings Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- Disability Insurance (Short-term and Long-term)
- Employee Assistance Program (EAP)
- Tuition Reimbursement & Professional Development
- Paid Vacation & Sick time
- Company Paid Holiday's
- 401(k) Plan with Employer Match
- Employee Discount Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
