Commercial Sales Coordinator

Vistek • Toronto, ON

10d

About The Position

Reporting to the Manager of Commercial Administration, the Commercial Sales Coordinator will be responsible for supporting the needs, initiatives, and targets of the Commercial Sales Team by supporting clients throughout their relationship with Vistek. This includes supervising orders, driving sales revenue, managing our commercial clients throughout their relationship with Vistek, and related sales performance. In addition, the Sales Coordinator is responsible for resolving all complex inquiries from the clients and ensuring ongoing customer satisfaction.

Requirements

• Minimum of 2 years in a sales coordinator or similar role
• Excellent written and verbal communication skills
• Exceptional organizational skills
• Experience in HubSpot and Slack

Nice To Haves

• Experience managing a sales portfolio or supporting a sales manager is an asset.

Responsibilities

• Providing sales and administrative support through various office duties such as creating quotes, accurate order fulfilment in a timely manner, answering the phone, managing calendars, etc.
• Communicate effectively with sales managers and their clients to maintain existing relationships while helping to create and build new client relationships.
• Act as the primary customer service contact for clients who have technical questions and/or inquiries about order fulfilment and overall analysis of their account.
• Provide support and excellent Customer Service to commercial clients throughout their entire relationship with Vistek,
• Collaborate with internal departments about the status of customer orders from the time of quote creation to the time the customers has received and is satisfied with their order.
• Monitor and maintain client records and databases according to company guidelines and expectations
• Maintaining an efficient work environment while contributing to the overall success of the organization
• Coordinating and responding to all requests of internal meetings
• Actively follow up on and communicate with customers to resolve any queries.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees