Commercial Risk Account Manager

Enscoe Long Insurance Group, LLC • Bridgeville, DE

20d • Remote

About The Position

Enscoe Long Insurance Group, LLC (ELIG) is a client-driven boutique agency providing customized insurance solutions in employee benefits and property-casualty. We deliver cost-effective, high-quality products and services to create and protect long-term sustainability for each client we serve. The Commercial Risk Account Manager serves as a trusted partner to clients, producers, and carriers by delivering timely, high-quality service and acting as a liaison between all parties. This role supports account executives and producers in the marketing, quoting, and placement of new and renewal commercial insurance business. The position involves marketing commercial insurance accounts to multiple carriers, soliciting, analyzing, and negotiating quotes, and reviewing policy forms to identify coverage gaps and recommend risk mitigation solutions. The role also includes processing policy servicing tasks, researching and responding to client inquiries, maintaining relationships with carrier underwriters and vendors, monitoring market trends, and ensuring compliance with agency procedures.

Requirements

• Minimum of three years of experience in property and casualty customer service preferred.
• Property and casualty license (PA) required.
• Maintain a current knowledge of industry legislation and compliance issues including, but not limited to, Property, General Liability, Workers’ Compensation, Auto, Umbrella coverage and others.
• Review contracts to ensure accurate insurance language.
• Strong verbal and written communication skills, interpersonal skills and organizational skills.
• Ability to work independently in a fast-paced, relationship-driven, team environment.

Nice To Haves

• Bachelor's degree in business or related area preferred.

Responsibilities

• Serve as a trusted partner to clients, producers, and carriers by delivering timely, high-quality service and acting as a liaison between all parties.
• Support account executives and producers in the marketing, quoting, and placement of new and renewal commercial insurance business.
• Market commercial insurance accounts to multiple carriers, including preparing and submitting applications, loss runs, financials, and other underwriting documentation.
• Solicit, analyze, and negotiate quotes from insurance carriers and wholesalers to secure competitive coverage terms and pricing.
• Review, compare, and evaluate policy forms, terms, conditions, exclusions, and pricing to identify coverage gaps and recommend risk mitigation solutions.
• Prepare professional proposals and coverage recommendations for presentation to producers and clients.
• Process policy servicing tasks including endorsements, audits, certificates of insurance, cancellations, reinstatements, and related policy documentation.
• Research and respond to client inquiries regarding coverage, policy terms, and risk exposure questions.
• Maintain strong relationships with carrier underwriters, wholesalers, vendors, and internal team members to support successful account placement and retention.
• Monitor carrier appetites, underwriting guidelines, and market trends to identify opportunities for optimal coverage placement.
• Assist with remarketing efforts as needed to improve coverage, pricing, or carrier stability.
• Ensure compliance with agency procedures, carrier guidelines, and documentation standards within Applied Epic.

Benefits

• Remote work
• Competitive total compensation and benefits package (health/dental/vision/disability/life insurance/401(k) match.)
• Generous paid time off.
• Option to earn yearly residual commissions on house accounts along with new business opportunities if you choose to solicit and develop new clients.
• Professional development opportunities along with internal training and mentoring.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level