Commercial Review Appraiser

Rockland Trust CompanyBoston, MA
Remote

About The Position

Rockland Trust is a full‑service commercial bank and financial services company committed to helping our neighbors reach their financial goals. Founded in 1907 and headquartered in Massachusetts, we proudly serve individuals, families, and businesses throughout New England with a strong emphasis on personal relationships, local decision‑making, and community impact. With a broad range of banking, wealth management, and investment solutions, Rockland Trust combines the resources of a growing financial institution with the personalized service of a community bank. Our long‑standing philosophy— Where Each Relationship Matters® —guides how we work with our customers, colleagues, and communities every day. At Rockland Trust, our employees are at the heart of our success. We foster a collaborative, inclusive, and values‑driven culture that encourages professional growth, innovation, and work‑life balance. We are deeply committed to community involvement, financial education, and creating a workplace where individuals can build meaningful, long‑term careers. The Commercial Review Appraiser is responsible for the independent review and analysis of externally prepared commercial real estate appraisal reports to support safe and sound credit decisions. This role ensures that appraisals used by the Bank are well-supported, methodologically sound, and fully compliant with all applicable regulatory and Bank-specific standards. The Commercial Review Appraiser serves as a key risk management partner and acts as a primary liaison between Rockland Trust and third-party valuation providers. Works remote with ability to be in Brockton, MA 4 times a year for team meetings.

Requirements

  • Certified General Real Estate Appraiser license in Massachusetts and/or Rhode Island; valid driver’s license required.
  • Minimum of five (5) years of experience as a commercial fee appraiser or commercial review appraiser within an institutional or banking environment highly preferred
  • Strong working knowledge of New England commercial real estate markets, including office, retail, industrial, multifamily, mixed-use, and special-use properties.
  • Solid understanding of commercial appraisal methodologies, market analysis, highest and best use, income capitalization, and sales comparison approaches.
  • Excellent written and verbal communication skills, with the ability to clearly document complex valuation issues and exercise sound professional judgment in a regulated financial services environment.
  • Demonstrated ability to prioritize and manage multiple assignments, meet tight deadlines, and maintain accuracy and professionalism under pressure.
  • Collaborative mindset and commitment to the core values of Rockland Trust, including integrity, respect, and accountability.

Nice To Haves

  • Familiarity with LIHTC developments and residential and commercial construction projects is preferred.

Responsibilities

  • Perform comprehensive reviews of externally prepared commercial and investment residential appraisal reports and prepare written USPAP Standard 3 Appraisal Review Reports.
  • Assess the reasonableness, credibility, and supportability of appraisal assumptions, methodologies, market data, and conclusions of value.
  • Ensure appraisal reports comply with USPAP, FIRREA, Interagency Appraisal and Evaluation Guidelines, and Rockland Trust’s supplemental appraisal standards and policies.
  • Identify appraisal deficiencies, valuation risks, and potential concerns; clearly document findings and recommendations for credit and risk management stakeholders.
  • Act as a liaison between the Bank and third-party appraisers and valuation firms, facilitating communication, resolving report deficiencies, and addressing valuation disputes in a professional and timely manner.
  • Assist Commercial Loan Officers, Credit Administration, and other internal partners by explaining appraisal concepts, valuation methodologies, and market conditions in a clear and practical manner.
  • Perform internal Restricted Appraisal Reports or evaluations as assigned, in accordance with regulatory guidance and Bank policy.
  • Maintain and contribute to an internal database of comparable sales, leases, capitalization rates, and market trends across New England commercial real estate markets.
  • Stay current on regulatory requirements, appraisal standards, and market conditions affecting commercial real estate valuation.
  • Support continuous improvement of appraisal review processes and contribute to a strong culture of risk management, professionalism, and mutual respect.

Benefits

  • competitive compensation with performance‑based incentive awards
  • health and dental insurance
  • a 401(k) and DC retirement plan
  • LTD and life insurance
  • paid vacation
  • day care reimbursement
  • tuition assistance for undergraduate and graduate programs
  • an award‑winning wellness program
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