Commercial/Residential Technician

PDQ DoorRockport, ME
Onsite

About The Position

Come join our team and open the door to an amazing career at PDQ Door Company! We have an immediate opening for a Commercial/Residential Technician at our Rockport, ME location. PDQ Door Company is Maine’s leading provider for garage doors, dock equipment, automatic pedestrian doors, and more! With branches in Hampden, Rockport, West Bath, Waterville, Houlton, and Presque Isle, we are able to provide superior service to the entire state of Maine.

Requirements

  • Must be at least 18 years old
  • 2-3+ years’ experience in garage door service/installation
  • Must possess a valid Driver’s License
  • Must have an acceptable MVR to be added to our auto insurance policy.
  • Be able to pass pre-employment screening, including drug test & background check
  • Must have dependable, reliable transportation to and from your base office location.

Nice To Haves

  • 5+ years of applicable experience
  • Welding, OSHA 10, first aid, and/or CPR certification(s)
  • Ability to consistently arrive on time according to schedule and customer appointments
  • Willingness to learn
  • Strong problem-solving skills
  • Excellent attention to detail
  • Customer service-oriented mindset
  • Adaptability to a changing work environment
  • Excellent analytical and problem-solving skills.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Strong communication and interpersonal skills.

Responsibilities

  • Install commercial and residential garage door products & related systems per manufacturer specifications and ensure customer satisfaction with completed work.
  • Service commercial and residential garage door products & related systems per manufacturer specifications and ensure customer satisfaction with completed work.
  • Identify and repair mechanical and electrical failures.
  • Perform preventive maintenance services.
  • Maintain inventory on the company truck and understand the proper use of all parts, tools, etc.
  • Keep proper documentation of services performed, amounts owed/paid, outstanding items for job completion, etc.
  • Maintain a safe, secure, and healthy work environment both at our warehouse and at job sites.

Benefits

  • Competitive pay
  • Medical, dental, and vision insurance with multiple plan options
  • Short and Long-Term Disability
  • Employer-paid Life Insurance with buy-up options
  • Accident Care
  • Hospital Indemnity
  • 401(k) with employer match
  • Generous Paid Time Off (PTO)
  • Paid holidays
  • Team member recognition & reward programs
  • Employee discount on products & services
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