Commercial Relationship Manager

First Interstate BancSystem • Sturgis, SD

12d • Onsite

About The Position

The Commercial Relationship Manager is an intermediate-level commercial banking position that combines business development through a small business platform with support for senior bankers in portfolio management and complex credit functions. The role contributes to shareholder value by generating quality earnings through interest income growth, maintaining margin and credit quality, collaborating with business partners to generate non-interest income, and controlling expenses. The position maintains an average loan portfolio of at least $20 million and up to $50 million, manages at least 50 bank relationships, and generates at least $1.1 million in bank revenue. It is located at the Sturgis, South Dakota branch.

Requirements

• Bachelor’s degree in Business, Finance, or a related field.
• Four to six years of experience in commercial lending, commercial credit underwriting, or an equivalent combination of education and experience.
• Advanced credit analysis and commercial underwriting skills, including accounting, financial statement analysis, and cash flow analysis.
• Strong knowledge of commercial lending policies, procedures, practices, and documentation.
• Understanding of the bank’s risk-rating system, credit products, and underwriting policies.
• Working knowledge of structuring credit products for small and medium-sized businesses across diverse industries.
• Proficient written and verbal communication skills, including presentation abilities.
• Ability to work effectively with individuals and teams across the organization to manage customer relationships.
• Proficiency with Microsoft Word, Excel, and Outlook.
• Initiative, sound judgment, ability to prioritize tasks, and adaptability under pressure.
• Ability to read, analyze, and interpret common financial reports and legal documents.
• Ability to respond effectively to inquiries or complaints from customers, regulatory agencies, or members of the business community.
• Ability to work with probability and statistical inference and apply fractions, percentages, ratios, and proportions to practical situations.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret technical instructions presented in mathematical or diagram form and work with abstract and concrete variables.
• Ability to meet the position’s physical and work-environment demands, with reasonable accommodation as applicable.
• Regular and predictable attendance.

Nice To Haves

• PowerPoint experience.

Responsibilities

• Achieve individual annual production and growth goals for loans, deposits, and fees while ensuring conformity with credit terms.
• Initiate and develop new business through outside business development activities.
• Maintain ongoing contact with new clients to enhance their experience with First Interstate Bank.
• Review and analyze client and business financial information gathered through relationship reviews and meetings to understand client needs.
• Use internal customer sourcing software to generate leads, track activities, and make referrals to business partners and bankers.
• Participate in community organizations to source business opportunities and demonstrate the bank’s commitment to its communities.
• Build a client and prospect referral pipeline by identifying and developing internal and external centers of influence.
• Maintain in-depth knowledge of products, services, competitors, and competitive products.
• Promote bank products and services and inform clients about financial solutions that meet their needs.
• Assemble cross-functional teams to respond to customer requests when unable to address them personally; identify when to involve experts and recognize cross-selling opportunities.
• Analyze credit and determine clients’ ability to qualify for borrowing requirements.
• Take ultimate accountability for portfolio activities and issues, including underwriting, structuring, portfolio management, asset quality, and accurate risk assessment.
• Follow up on existing loans to ensure compliance with internal procedures and required terms.
• Research and study industrial, commercial, economic, and financial situations related to existing and prospective business.
• Maintain compliance with bank regulations, policies, procedures, and required annual training, including staying current on regulatory changes.
• Demonstrate and foster the bank’s Mission, Vision, Values, and Service Commitments.

Benefits

• Generous paid time off (PTO) in addition to paid federal holidays.
• Student debt employer repayment program.
• 401(k) retirement plan with a 6% match.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level