Commercial Refrigeration Technician

Kroger•Seattle, WA

About The Position

Provide equipment, refrigeration, and HVAC maintenance, repair, and support for assigned service calls. The role also assists with developing technicians' knowledge, skills, and abilities while demonstrating the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. The technician drives independently to assigned stores, performs preventive maintenance and repairs on systems, buildings, and equipment, troubleshoots equipment issues, and uses instrumentation and electronic controls to support optimum equipment performance. The role includes replacing compressors, large motors, and components; maintaining an organized parts inventory; operating vehicles and equipment safely; communicating with store personnel; completing repair and parts documentation; and supporting other technicians through assistance, coaching, mentoring, and training. The work requires physical endurance and the ability to lift and carry up to 70 pounds, climb ladders, and work in varying indoor and outdoor temperatures. The technician must cooperate in a fast-paced, sometimes stressful environment, handle conflict constructively, protect customer and business information, follow directions, and provide support through direct interaction with minors, people with special needs, and older adults. Essential functions must be performed with or without reasonable accommodation.

Requirements

High school diploma or equivalent.
At least 7 years of proven refrigeration/HVAC experience and satisfactory overall performance.
EPA Type 2 Certification.
Experience reading engineering drawings, manuals, and schematics.
Supervisory experience.
Basic knowledge of Microsoft Office.
Ability to use and instruct others in the use of control manufacturer software.
Valid driver's license that is maintained.
Ability to work a flexible schedule, including nights, weekends, holidays, and overtime when necessary.
Demonstrated mentoring and training experience.
Ability to stand and walk for extended periods, sit while driving, lift and carry up to 70 pounds, push and pull, climb ladders, bend, squat, kneel, and work in different temperatures indoors and outdoors.
Ability to work cooperatively in a fast-paced and sometimes stressful environment.
Ability to manage conflict reasonably, nonconfrontationally, and cooperatively.
Ability to act honestly and with integrity regarding customer and business information.
Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
Ability to perform essential job functions with or without reasonable accommodation.

Nice To Haves

Advanced technical training or related technical certifications.

Responsibilities

Drive independently to assigned stores on a daily basis.
Perform preventive maintenance tasks and procedures, including audits, on systems, buildings, and equipment.
Repair systems and troubleshoot and repair equipment issues.
Optimize equipment performance using applicable instrumentation or data.
Navigate and investigate electronic controls interfaces.
Replace compressors, large motors, and components.
Maintain an accurate, organized inventory of parts.
Safely operate equipment, vehicles, powered industrial trucks, and aerial lifts.
Clean and maintain an assigned company service vehicle.
Communicate orally with store personnel about proper equipment use in relation to repeat service calls and overtime.
Use the company email system to send and receive messages.
Complete repair, labor, parts purchasing, and usage documentation accurately and on time.
Comply with department and company policies and procedures.
Provide maintenance best-practice input to supervisors and management.
Audit registered store equipment identification lists.
Assist other skilled-trade technicians with repairs as requested.
Provide feedback on performance reviews.
Coach, mentor, and train other technicians.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.