Commercial Refrigeration Technician

Nextech•Salt Lake City, UT

About The Position

The Commercial Refrigeration Technician installs, maintains, and repairs commercial refrigeration systems, including routine service, warranty work, and emergency repairs. Under the guidance of the Area Service Manager (ASM), the technician ensures systems meet industry standards while prioritizing safety, customer satisfaction, and client comfort. The role serves commercial customers and requires travel to job sites in an assigned service area. Technicians work with dispatchers to maintain schedules, document service electronically, keep their company vehicle and equipment in good order, and communicate service issues and recommended solutions to clients. The position includes rotating night and weekend emergency service availability, with overtime, weekends, and holidays as required. Nextech is described as a nationwide HVAC/R service provider with more than 2,000 team members. The company offers a company vehicle, paid port-to-port travel, a tool allowance, paid training, certification support, education reimbursement, health and other insurance options, retirement matching, paid holidays, paid time off, and discounts.

Requirements

Excellent verbal and written communication and strong interpersonal skills.
In-depth knowledge of refrigeration, electrical, and mechanical systems.
Proficiency in reading schematics and work plans and using diagnostic tools, refrigerant recovery equipment, and specialized instruments.
Strong problem-solving skills and attention to detail.
Advanced understanding of air conditioning, heating, and refrigeration principles.
Ability to work independently and as part of a team.
Dependability and consistency in delivering quality work.
Integrity, craftsmanship, enthusiasm, and a positive attitude.
Basic computer skills for communication and documentation using iPads and/or cell phones.
Willingness to work overtime, weekends, and holidays as required.
Ability to travel to assigned client sites.
Commitment to consistently delivering high levels of customer service.
Specific industry certification or license.
EPA certification.
High school diploma or equivalent.
At least 2 years of recent HVAC/R Technician field experience.
Valid driver's license and clean driving record.

Responsibilities

Provide high levels of customer service, technical ability, and quality.
Install, maintain, and repair standard commercial refrigeration units, including reach-in coolers and freezers, beverage dispensers, walk-in coolers and freezers, and rack units.
Diagnose and repair electronic, mechanical, and electrical components of commercial refrigeration systems.
Travel to job sites in the assigned service area and coordinate with dispatchers to maintain schedules and communicate delays to customers.
Work nights and weekends on a rotating basis to address emergency customer service needs.
Maintain the company vehicle in good working order, including cleaning, organizing, and washing it at least once per week.
Ensure appropriate stock, parts, tools, and safety equipment are available and record equipment details as necessary.
Document service details and parts provided using company-provided cell phone and/or iPad applications.
Diagnose service issues, obtain replacement parts, calibrate systems to manufacturer specifications, and clearly explain issues and recommended solutions to clients.
Participate in company-provided training and follow safety policies and procedures.
Identify and report potential additional business opportunities to management.
Follow environmental regulations, including EPA guidelines for refrigerant handling and disposal.
Perform other related duties as assigned.

Benefits

Sign-on bonus of up to $3,000 for qualified candidates.
Eligibility for seasonal bonuses.
Fully equipped company van and gas card.
Daily dispatch directly from home.
Paid port-to-port travel.
Tool allowance.
Paid training, certification support, and education reimbursement.
Multiple health plans, including a free employee-only option.
Dental and vision coverage starting after 30 days.
Free life insurance equal to the employee's annual salary.
401(k) with a 50% company match on the first 6%.
Optional supplemental life, disability, accident, and critical illness coverage.
Seven paid holidays and paid time off.
Discounts on travel, auto, dining, and other purchases.