Commercial Rebates Specialist - Hybrid

Stryker•Waterdown, ON

8d•Hybrid

About The Position

As a Commercial Rebates Specialist, you will play a critical role in ensuring Stryker delivers on its commercial commitments to customers. Your work supports accurate rebate execution, strong data integrity, and audit-ready processes that protect margin, maintain compliance, build customer trust, and enable confident business decisions. Partnering across Finance, Contracts, Sales, and Commercial teams, you enable confident business decisions by ensuring rebate programs are executed correctly and supported by accurate, reliable data. This role offers hands-on exposure to enterprise systems, cross-functional collaboration, and continuous improvement initiatives, providing a strong foundation for growth within Business Enablement Solutions. This role is hybrid in Waterdown, Ontario, Canada and will require the candidate to be in office on a hybrid based schedule.

Requirements

0–2+ years of experience in value adds, rebates, pricing, contracts, finance, or a related field required.
Bachelor's degree required

Nice To Haves

Strong data manipulation skills, including proficiency in Excel and Power BI is preferred
Experience in the medical device or healthcare industry is preferred
Bilingual (French and English) is preferred
Working knowledge of ERP systems, rebate or incentive management tools, and Microsoft Office applications preferred

Responsibilities

Proactively collaborates with internal teams/departments to promote a culture of inclusiveness and cooperation.
Consistently meets service delivery expectations based on input from the business.
Responsible to live and exemplify Stryker’s Values: Integrity, Accountability, People, and Performance
Process customer rebate payments accurately and on time in accordance with contract terms and internal controls
Validate rebate eligibility, calculations, and supporting documentation prior to payment submission
Support recurring month-end, quarter-end, and audit cycles by ensuring completeness and timeliness of rebate activity
Proactively identify, escalate, and help resolve risks, discrepancies, or delays with clear recommendations.
Maintain alignment and accuracy of rebate-related data across systems supporting commercial programs
Perform data validation, reconciliation, and review activities to ensure audit readiness
Support internal and external audits by providing documentation, explanations, and corrective actions
Participate in root cause analysis to address data issues and strengthen preventative controls
Serve as a primary point of contact for internal and external inquiries related to rebates and incentive programs
Research and resolve inquiries by analyzing contracts, system data, and payment history
Communicate clearly with internal and external stakeholders to manage expectations and drive resolution
Partner with Contracts, Pricing, Finance, and Commercial teams to support customer
Support reporting and analysis of rebate and incentive activity, identifying trends, risks, and improvement opportunities
Communicate insights clearly to Finance and Commercial stakeholders to support transparency and decision-making
Contribute to continuous improvement initiatives focused on data quality, operational efficiency, and customer experience
Contribute to the development and maintenance of standard operating procedures and work instructions
Support system enhancements and integrations as required
Perform additional responsibilities as assigned by your Manager.
Abide by and support the policies set forth in the Stryker Code of Conduct
Understand that compliance with the Code of Conduct, as it may be amended by Stryker Corporation from time to time, is a condition of continued employment with Stryker
Conduct work in compliance with all laws, rules, and regulations and in accordance with Stryker’s high ethical standards
Report any violations of these policies and procedures to Stryker management or in the manner outlined in Stryker’s Ethics Hotline Policy