Commercial Lines CSR - Hybrid

The Jonus GroupLeesburg, VA
Hybrid

About The Position

Seeking a dedicated and experienced Commercial Customer Service Representative (CSR) to join a well-established agency. If you have a strong background in commercial insurance and a passion for client service, we encourage you to apply.

Requirements

  • Property & Casualty (P&C) license required.
  • Minimum of 2 years in a similar role.
  • Contractor account experience is a significant plus.
  • Proficiency in AMS360 is highly preferred.
  • Experience with Erie is a plus.
  • Familiarity with handling accounts ranging from small to large, up to $300,000.
  • Strong attention to detail, excellent communication skills, and a client-focused mindset.
  • A proven track record of consistent job tenure in previous roles is required.

Responsibilities

  • Handle quoting and marketing for new and renewal business.
  • Conduct policy reviews and process policy changes.
  • Manage change requests and ensure timely processing of policies.
  • Provide exceptional service to clients, primarily in contractor accounts, with some exposure to medical malpractice, restaurants, and other industries.
  • Utilize AMS360 software for daily operations.

Benefits

  • Salary Range: $50,000 - $65,000 annually, based on experience.
  • Health Benefits: 70% of employee health insurance covered.
  • 75% of dental insurance covered.
  • Long-term disability insurance fully paid.
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