Commercial Property Supervisor (Remote)

Davies • Home, AL

7d • Remote

About The Position

Our Story Imagine being part of a team that’s not just shaping the future but actively driving it. At Davies North America, we’re at the forefront of innovation and excellence, blending cutting-edge technology with top-tier professional services. As a vital part of the global Davies Group, we help businesses navigate risk, optimize operations, and spearhead transformation in the insurance and regulated sectors. What's in Store We are on the lookout for a Commercial Property Claims Supervisor to join our team. As the Supervisor, you will be responsible for overseeing a team of claims professionals handling property-related claims, including commercial property losses and other first-party property exposures. This role ensures claims are handled in accordance with company policies, client service standards, and regulatory requirements while maintaining operational efficiency and high-quality claim outcomes.

Requirements

• 5+ years of property claims handling experience.
• Adjuster licensing as required by jurisdiction.
• Strong knowledge of property claims investigation, evaluation, and settlement practices.
• Experience handling complex or high-value property claims preferred.
• Excellent leadership, communication, and decision-making skills.
• Experience with Xactimate preferred

Nice To Haves

• Prior supervisory or leadership experience preferred.
• Experience handling commercial or large-loss property claims.
• Familiarity with property estimating tools and vendor repair networks.
• Industry designations such as AIC, CPCU, or equivalent.

Responsibilities

• Supervise and support a team of property claims adjusters across multiple levels of claim complexity.
• Provide coaching, mentoring, and technical guidance to support adjuster development and performance.
• Conduct performance evaluations, training sessions, and ongoing feedback discussions.
• Assist with hiring, onboarding, and workload distribution across the claims team.
• Monitor claims handling activities to ensure compliance with company guidelines and client expectations.
• Review high-exposure or complex property claims and provide guidance on claim strategy and resolution.
• Approve claim settlements within assigned authority limits.
• Ensure appropriate reserve setting, claim documentation, and investigation practices.
• Monitor operational performance metrics including claim cycle time, quality assurance results, and productivity measures.
• Identify opportunities for operational improvements and implement best practices across the claims team.
• Support leadership with reporting and performance insights related to property claims operations.
• Serve as a point of contact for clients regarding claim performance, service delivery, and operational matters.
• Participate in client meetings and provide updates on claim trends, outcomes, and performance metrics.
• Coordinate with vendors, contractors, engineers, and other specialists involved in property claim investigations and repairs.
• Ensure claims are handled in compliance with regulatory requirements, company policies, and client service agreements.
• Support internal audits, quality assurance reviews, and operational compliance initiatives.

Benefits

• Medical, dental, and vision plans to support your health and that of your family
• A 401(k) plan with employer matching
• Time‑off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non‑exempt employees
• Paid holidays
• Life insurance and short‑term and long‑term disability coverage
• Where required by law, the Company provides paid sick leave, paid family and parental leave, and other mandated benefits in accordance with applicable state and local requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed