Commercial Property Claims Adjuster Supervisor

Jencap•Phoenix, AZ

8d•Hybrid

About The Position

This role is responsible for handling claims and leading a claims unit which handles first party commercial claims. The Commercial Property Claims Adjuster/Supervisor will work a hybrid schedule from our Phoenix, AZ office. Jencap is one of the largest wholesale insurance intermediaries in the United States with expertise in wholesale brokerage, binding authority, and program management. MiniCo, a member of the Jencap Program Administrators division, has nearly 50 years of experience in program management, underwriting, binding authority, and claims, offering a portfolio of exclusive programs to address even the most unique risk exposures.

Requirements

Bachelor's degree or equivalent insurance degree, i. e., Associate in claims (AIC)
2-3 years’ experience in management or leadership role in claims
3-5 years of work experience handling Commercial property claims
1-2 years of either field experience or experience using Exactimate or similar estimating programs
Ability to make independent decisions, communicate regularly with your team and others in a small team environment.
Understanding of business line products, policy language, exclusions, forms/endorsements, and effective claims handling practices.
Ability to handle matters with urgency and with attention to detail ensuring accuracy.
Openness to the ideas and expertise of others and the ability to actively solicit input and share ideas.
Proficient in Microsoft products: Microsoft Word, Excel, and Power point

Nice To Haves

Preferably have an active Adjuster license(s) or the ability to become licensed within 90 days of starting this position and maintain licensing with ongoing continued education.

Responsibilities

Manage a property claim team handling new and existing Commercial Property, Tenant property and Protection Plan claims.
Understand various insurance policies to determine coverage and damages.
Analyze information received during an investigation to establish appropriate reserves and make payments as warranted.
Conduct telephone inquiries and/or direct the activities of independent adjusters, engineers and building consultants to determine the cause of damage to property.
Follow appropriate claims procedures for the investigation, payment, and dispositions of claims.
Identify and pursue valid SIU, Salvage, or Subrogation potential within established guidelines.
Communicate effectively with the public, orally and in writing with proper grammar usage.
Maintain diaries, accurate log notes, and proper reserves on assigned claims.
Handle claim calls in a professional and efficient manner.
Perform other duties as assigned.