Commercial Production Specialist II

Eastern Bank•Brockton, MA
•$25 - $39

About The Position

The Loan Production Specialist II supports the end-to-end process of business and commercial loan production, from due diligence through post-closing administration. This role ensures accuracy, compliance, and efficiency across loan documentation, funding, and system workflows. Responsibilities and required expertise increase with grade level, reflecting greater proficiency, leadership, and subject-matter expertise.

Requirements

  • High school diploma or equivalent required
  • 2–8+ years of experience in loan production, commercial lending, or financial services, commensurate with grade level.
  • Strong understanding of commercial loan documentation, funding procedures, and system workflows (e.g., nCino, core banking systems, LaserPro).
  • Proficiency in loan origination platforms and Microsoft Office Suite.
  • Excellent analytical, organizational, and communication skills.
  • Ability to work independently and collaboratively in a fast-paced environment.

Nice To Haves

  • Associate's or Bachelor's degree preferred.

Responsibilities

  • Conduct due diligence for business and commercial loan requests.
  • Fulfill testing and QA activities pertaining to manual rate changes, insurance administration and Participation transaction flows.
  • Track, monitor, and escalate exceptions pertaining to the commercial loan administrative programs.
  • Assist with project, audit, and research related projects pertaining to the Commercial loans.
  • Perform control testing.
  • Perform document quality assurance prior to loan boarding.
  • Handle complex Participation and Syndication loan originations, ensuring processing and documentation are completed timely and accurately.
  • Provide Commercial and Business Banking loan documentation expertise for QA activities and/or LaserPro documentation production.
  • Ensure insurance requirements and coverage are appropriately met for applicable collateral or conditions (e.g., dwelling, flood, all-asset coverage).
  • Ensure collateral records and tracking are accurately documented.
  • Ensure loan terms and conditions are satisfied prior to disbursement.
  • Serve as a cross-trained team member supporting collaborative workflow and production management.
  • Maintain strong quality control and regulatory adherence.

Benefits

  • robust benefits and retirement package
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