Commercial Services Specialist II

Cox Communications • Dallas, TX

6d • Onsite

About The Position

At Manheim (a Cox Automotive company), every vehicle sale depends on great operational support. As a Commercial Services Specialist II, you’ll play an important role in every transaction by maintaining accurate vehicle information, supporting customers and partnering with other teams to keep sales running smoothly from start to finish. If you enjoy solving problems, collaborating with others and taking pride in a job well done, apply today! You’ll support the full lifecycle of vehicle sales by maintaining accurate records, supporting customers and coordinating across teams to keep transactions on track.

Requirements

• Minimum High School Diploma/GED and 3 years’ experience in a related field. OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline. OR 5 years’ experience in a related field
• Previous experience in automotive, auction, fleet management, logistics, or related administrative roles.
• Strong organizational skills with the ability to manage multiple priorities.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Excel, Outlook, Word).
• Ability to work under pressure in a fast-paced auction environment.
• High level of accuracy and attention to detail.
• Must clear a pre-employment drug test.
• Must be able to work at a specified Cox location.
• Must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

Nice To Haves

• Experience with auction management software (e.g., AS400, ASI, Auction Edge, AutoIMS, DRIVIN, etc.).
• Knowledge of title processing and vehicle remarketing operations.
• Prior experience supporting commercial accounts or B2B clients.

Responsibilities

• Accurately enter and maintain vehicle information, including VINs, condition reports, pricing and inventory details in AS400.
• Keep physical and digital vehicle files up to date.
• Build strong relationships by responding to inquiries, resolving issues and ensuring customer requirements are met.
• Partner with internal teams to verify titles, track repairs, apply charges and prepare vehicles for in-lane and online sales.
• Review incoming vehicle data, investigate discrepancies, confirm sale eligibility and provide inventory reporting to customers.
• Prepare run lists and sale packages, support sale-day operations, balance sales with accounting and complete invoicing and reporting.
• Follow all safety procedures while actively supporting a culture of safety excellence.

Benefits

• Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year.
• Additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
• Health care insurance (medical, dental, vision)
• Retirement planning (401(k))
• Paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED