Commercial Production Specialist II

Eastern Bank•Brockton, MA

11d•$25 - $39

About The Position

The Loan Production Specialist II supports the end-to-end process of business and commercial loan production, from due diligence through post-closing administration. This role ensures accuracy, compliance, and efficiency across loan documentation, funding, and system workflows. Responsibilities and required expertise increase with grade level, reflecting greater proficiency, leadership, and subject-matter expertise.

Requirements

High school diploma or equivalent required
2–8+ years of experience in loan production, commercial lending, or financial services, commensurate with grade level.
Strong understanding of commercial loan documentation, funding procedures, and system workflows (e.g., nCino, core banking systems, LaserPro).
Proficiency in loan origination platforms and Microsoft Office Suite.
Excellent analytical, organizational, and communication skills.
Ability to work independently and collaboratively in a fast-paced environment.

Nice To Haves

Associate's or Bachelor's degree preferred.

Responsibilities

Conduct due diligence for business and commercial loan requests.
Fulfill testing and QA activities pertaining to manual rate changes, insurance administration and Participation transaction flows.
Track, monitor, and escalate exceptions pertaining to the commercial loan administrative programs.
Assist with project, audit, and research related projects pertaining to the Commercial loans.
Perform control testing.
Perform document quality assurance prior to loan boarding.
Handle complex Participation and Syndication loan originations, ensuring processing and documentation are completed timely and accurately.
Provide Commercial and Business Banking loan documentation expertise for QA activities and/or LaserPro documentation production.
Ensure insurance requirements and coverage are appropriately met for applicable collateral or conditions (e.g., dwelling, flood, all-asset coverage).
Ensure collateral records and tracking are accurately documented.
Ensure loan terms and conditions are satisfied prior to disbursement.
Serve as a cross-trained team member supporting collaborative workflow and production management.
Maintain strong quality control and regulatory adherence.