Commercial Product Manager, Senior Lead - Horizon
About The Position
The HORIZON Product Manager defines how AI-powered agents are integrated into core banking workflows. These workflows include autonomous task execution, decision support, exception management, client servicing, relationship management, lending and deposit operations, fraud monitoring, and back-office processes. The role coordinates across multiple teams, has executive visibility, and influences enterprise AI strategy, product investment decisions, and go-to-market execution. It works closely with AI engineering, product management, client executives, compliance leaders, operations teams, and strategic partners to deliver intelligent banking solutions. The position owns product vision, strategy, roadmaps, commercialization, and delivery for the core Agentic AI initiative. It translates business problems into development requirements, gathers client feedback, supports pilots, and serves as an escalation point for product-related client issues. Travel may be required up to 20%.
Requirements
- At least 5 years of banking experience or related banking software development experience.
- At least 5 years of product management experience, ideally in financial services or fintech.
- Knowledge of core banking processing and cross-application processing.
- Technical aptitude to define requirements for system-level modifications.
- Experience with Agile development processes.
- Understanding of AI product design principles, including grounding, tool orchestration, human oversight, agent autonomy, and responsible AI practices.
- Familiarity with AI evaluation concepts, including reliability, consistency, safety, and performance measurement for AI-powered experiences.
- Ability to communicate AI capabilities, limitations, risks, and tradeoffs effectively to technical, business, executive, and client audiences.
Responsibilities
- Define and articulate the product vision, strategy, and roadmap for the core Agentic AI initiative, aligning it with FIS business objectives and client needs.
- Prepare and present product plans, identifying risks, opportunities, and revenue growth strategies.
- Monitor market trends, competitor offerings, and regulatory changes to drive product innovation and identify growth opportunities.
- Oversee product launches, enhancements, and releases, ensuring high-quality delivery and client satisfaction.
- Translate business problems into requirements and acceptance criteria in epics for development teams.
- Manage project inventory during budget planning, coordinate with companion partners, and prioritize work to deliver against the annual plan.
- Develop and maintain product roadmap content, drive timely delivery, and communicate the business rationale for roadmap updates.
- Partner with development teams to evaluate enhancement requests for strategic value and align resources to high-priority initiatives.
- Engage with clients in feedback sessions, focus groups, user groups, and requirements-gathering sessions.
- Present product capabilities and industry thought leadership to external audiences through webinars and client conferences.
- Commercialize new products and services.
- Coordinate and facilitate pilot initiatives, serving as the primary client contact, securing pilot agreements, and tracking progress.
- Act as an escalation point for client issues requiring product change or resolution.
Benefits
- Opportunities to make an impact in fintech.
- Internal career growth opportunities.
- Personal and professional learning.
- Inclusive, diverse work environment.
- Resources to give back to your community.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
