Commercial Plumbing Technician

JD Service Now•Durham, NC

About The Position

JD Service Now is hiring a Commercial Plumbing Technician in Durham, NC. The technician diagnoses, troubleshoots, repairs, and maintains commercial plumbing systems and performs plumbing installations and service work safely and efficiently. The role involves explaining findings and solutions to customers, completing accurate job notes and service documentation, working independently while coordinating with dispatch and other team members, and keeping the company truck clean and organized and maintaining a professional appearance. The technician participates in a 24/7 on-call rotation, one week every five weeks, and is expected to arrive on time and deliver quality service consistently. JD Service Now has served Durham and surrounding areas for over 20 years and describes itself as a team focused on quality work, customer service, employee support, and opportunities to grow. Pay is $25 or more per hour, depending on experience, with bonus opportunities.

Requirements

  • Minimum 3 years of plumbing experience.
  • Valid driver's license with a good driving record.
  • Strong troubleshooting and problem-solving skills.
  • Reliability, punctuality, and effective time management.
  • Professional attitude, strong work ethic, and willingness to learn.
  • Ability to pass a pre-employment background check and drug screening.

Nice To Haves

  • Commercial plumbing experience is preferred.

Responsibilities

  • Diagnose, troubleshoot, repair, and maintain commercial plumbing systems.
  • Perform plumbing installations and service work safely and efficiently.
  • Communicate findings and solutions clearly to customers.
  • Complete accurate job notes and service documentation.
  • Work independently while collaborating with dispatch and other team members.
  • Maintain a clean, organized truck and professional appearance.
  • Participate in a 24/7 on-call rotation of one week every five weeks.
  • Arrive on time, ready to work, and consistently deliver quality service.

Benefits

  • Competitive weekly pay with bonus opportunities.
  • 85% company-paid medical insurance.
  • 100% company-paid dental, vision, and life insurance.
  • Company-matched 401(k).
  • Eight paid holidays and accrued PTO.
  • Company-provided truck with gas, maintenance, and tolls covered.
  • Ongoing training and career development.
  • Uniforms provided.
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