Commercial Plumbing & HVAC Service Sales & Account Manager

Breakthrough Resource Management LLCAurora, CO
$65,000 - $85,000Hybrid

About The Position

BT Service is seeking a full-time Service Sales & Account Manager to expand its commercial plumbing service division in the Denver/Front Range market. This is a relationship-driven B2B sales role focused on commercial service accounts, property managers, facility managers, maintenance directors, general contractors, developers, and business owners. The ideal candidate will identify new opportunities, nurture customer relationships, and support the operations team in delivering excellent customer service. This role requires a professional salesperson who can build trust, communicate effectively, maintain organization, and follow up consistently.

Requirements

  • 3+ years of B2B sales, account management, construction sales, service sales, or facility-related sales experience.
  • Strong written and verbal communication skills.
  • Comfortable making calls, setting meetings, and following up consistently.
  • Ability to build relationships with property managers, facility managers, maintenance directors, general contractors, and business owners.
  • Strong organization and follow-through.
  • Microsoft Office, Outlook, and Excel experience.
  • Valid driver’s license and acceptable driving record.

Nice To Haves

  • Commercial plumbing or HVAC experience.
  • B2B sales experience in construction, facility services, property management, restoration, fire protection, building services, or other related industries.
  • CRM or service software experience preferred.

Responsibilities

  • Develop new commercial and multifamily plumbing and HVAC service accounts.
  • Call on property managers, facility managers, maintenance managers, owners, developers, and general contractors.
  • Follow up on leads, referrals, prior customers, and open proposals.
  • Schedule meetings and site visits with prospective clients.
  • Present BT Service’s commercial plumbing and HVAC service capabilities.
  • Work with the Service Manager and operations team to prepare quotes, proposals, and service recommendations.
  • Track leads, customer communication, proposals, and follow-up activity in CRM or service software.
  • Help grow recurring service work, maintenance accounts, and long-term customer relationships.
  • Attend networking events and industry functions when appropriate.
  • Support a smaller business-development role for the new construction plumbing division, including bid follow-up, GC communication, and client relationship support.
  • Prepare and deliver compelling sales presentations, proposals, and quotations tailored to the specific needs of prospective clients.
  • Work with internal teams to develop strategic marketing plans.
  • Develop and manage marketing initiatives to build brand.
  • Conduct thorough market research to stay informed about industry trends, competitor activities, and emerging opportunities.
  • Track and report on sales activities, including pipeline management, customer profiles, sales forecasts, and revenue projections, using CRM.
  • Manage sales expense reporting and analysis.

Benefits

  • Health insurance
  • Dental and vision insurance
  • 401(k)
  • Paid time off
  • Professional development opportunities
  • Approved business expenses
  • Other company benefits
  • Use of company vehicle
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