Commercial Parking Manager - Honolulu, HI

Parking Management•Honolulu, HI

1d•Onsite

About The Position

The Commercial Parking Manager oversees the daily operations of one or multiple commercial parking facilities, ensuring efficiency, profitability, and excellent customer service. This role is responsible for staff management, revenue tracking, client relations, and operational compliance. The ideal candidate is a strong leader with experience in parking operations, customer service, and financial oversight. The primary objective is to ensure the efficient, profitable, and customer-focused operation of commercial parking facilities by overseeing daily management, staff performance, financial accountability, and client satisfaction. The Commercial Parking Manager is responsible for optimizing parking operations, maintaining safety and compliance, and delivering a seamless parking experience while driving revenue growth and operational excellence.

Requirements

A valid driver’s license and reliable transportation are required for this role, along with maintaining an acceptable motor vehicle record with no more than three moving violations within a three-year period.
Candidates must also pass and maintain a clean background check.
This role demands a high level of expertise in building and maintaining strong client relationships.
The candidate must have the capability to dissect complex data and situations, particularly related to revenue and payroll.
A successful Manager needs practical knowledge of basic training methods, operational software, and essential leadership principles to guide teams effectively.
Expertise in managing payroll focused on scheduling and overtime control.
A solid grasp of relevant technology, particularly in PMC’s revenue management and scheduling software, is essential.
Regularly reporting to operations and HR, as well as effective communication with various departments and external vendors, is crucial.
The candidate needs to be adaptable to changing environments and flexible in managing various demands, especially in a role that involves frequent travel and the capacity to handle unexpected challenges in project management and revenue operations.
High school diploma or general education degree (GED); 1 year minimum previous supervisory and related customer service/hospitality experience is preferred; management or leadership related training/certifications/business is preferred.

Nice To Haves

management or leadership related training/certifications/business is preferred.

Responsibilities

Serving as the main point of contact with each property, the Manager fosters open communication, promptly addresses concerns, and ensures that contractual obligations are consistently met.
On a day-to-day basis, the Manager handles scheduling, staffing, and quality assurance at each location.
Tracks site-level revenue, payroll, and expenses to highlight trends or irregularities.
Recruits and trains hourly associates, setting clear performance goals and offering ongoing coaching.
Regular status updates—such as weekly summaries and performance reports—keep the Regional Director informed of progress, challenges, and needs across all accounts.
Actively involve staff in planning, decision-making, and process improvement while taking full responsibility for team performance.
Other tasks may be assigned as needed to support the company’s overall operational and financial objectives, with the expectation that the management remains flexible and responsive to evolving business needs.
Attend required staff meetings and complete assigned training modules in a timely manner.
Including but not limited to the ability to work flexible hours when needed may be required.