Lead Commercial Operations Business Partner
About The Position
DTN is seeking a Senior Commercial Operations Business Partner to serve as a strategic advisor and operational leader supporting our go-to-market organization. This role bridges strategy and execution across Sales, Marketing, Finance, Legal, and Customer Experience, helping drive predictable and scalable revenue growth through operational excellence, process optimization, and data-driven insights. The ideal candidate brings strong commercial operations expertise, analytical problem-solving skills, and experience leading cross-functional initiatives that improve forecasting accuracy, pipeline health, and GTM process effectiveness.
Requirements
- Bachelor’s degree in Business, Finance, Economics, Computer Science, Information Management, or related field
- Experience in commercial operations, revenue operations, sales operations, business analysis, or related functions
- Strong analytical and problem-solving skills with experience in forecasting, KPI development, and commercial data analysis
- Proficiency with CRM and analytics tools such as Salesforce, CPQ, Nue.io, Power BI, and Excel
- Experience translating business requirements into process documentation, workflows, and operational plans
- Strong communication and stakeholder management skills with the ability to influence cross-functional teams and senior leaders
- Experience with lead-to-cash processes including opportunity management, quoting, contracting, and billing
Nice To Haves
- Advanced degree such as an MBA
- Experience in SaaS, data and analytics, or B2B technology environments
- Background driving change management, enablement, or adoption of new commercial tools and processes
- Familiarity with sales methodologies such as MEDDPIC, Challenger, or similar frameworks
Responsibilities
- Own forecasting and pipeline management processes to improve accuracy, predictability, and alignment with commercial objectives
- Lead pipeline inspections and deal reviews, establishing qualification criteria, cadence, and escalation paths
- Analyze revenue trends, conversion metrics, and forecasting indicators to identify growth opportunities and operational improvements
- Design, optimize, and scale GTM processes spanning opportunity management, quoting, contracting, billing, and renewals
- Develop and maintain dashboards, KPIs, scorecards, and reporting standards for commercial leadership
- Partner with Analytics, Data Governance, and cross-functional teams to improve data integrity and reporting accuracy
- Translate business needs into requirements, workflows, and operational action plans across systems such as Salesforce, CPQ, Billing, and ERP platforms
- Lead operational initiatives related to process automation, systems implementation, sales enablement, and governance
- Serve as a trusted advisor to commercial leadership by delivering actionable insights, recommendations, and business cases
- Support annual planning cycles, budgeting, strategic prioritization, and territory or quota design initiatives
Benefits
- Competitive Salary
- Unlimited PTO
- Flexible working hours
- Remote work model (position dependent)
- Competitive Medical, Dental and Vision Insurance Plans
- 6% 401K matching
- Unlimited access to 13k+ courses via learning platform to support employee career advancement
- Employee Assistance Program (EAP)
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What This Job Offers
Job Type
Full-time
Career Level
Senior
