Commercial Maintenance Contract Sales Representative
About The Position
Expand and maintain our commercial contract base through the sale and management of commercial service contracts. This role involves preparing proposals, presenting them to customers, processing contract data, and resolving customer issues to ensure satisfaction. The representative will also follow up on contract renewals, oversee maintenance contracts, and assist commercial maintenance staff as needed. Secondary responsibilities include visiting job sites, preparing status reports, pursuing new customer leads, updating construction plans, and participating in industry events to stay informed about commercial development.
Requirements
- Minimum 5 years of experience negotiating HVAC commercial maintenance contracts.
Responsibilities
- Prepare service contracts proposals for cost amounts for existing commercial customers and new commercial construction.
- Contact customer and present proposal for customer approval.
- Enter contract data into set up form and give to coordinator for processing.
- Assist commercial maintenance assistant when needed to resolve clerical issues.
- Work with commercial maintenance dispatcher to resolve customer issues and insure that customer receives all services in their service agreement.
- Follow up on current and delinquent contract renewals with customers as needed.
- Oversee customer service maintenance contracts, records and updates as needed.
- Be available to assist commercial maintenance staff, technicians and dispatchers to maintain customer satisfaction for our maintenance contract customers.
- Visit key job sites for new construction projects.
- Prepare status reports of new contract and/or renewals for Management as requested.
- Pursue new customer leads.
- Update construction plans, property manager’s reports and various progress reports.
- Participate in BOMA functions and read trade journals to stay updated on commercial development with local businesses.
- Assist in collections on assigned accounts as needed.
Benefits
- competitive salary and benefits package
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
