Commercial Loan Servicing Representative
About The Position
The main purpose of this job is to provide back-office operations support for commercial, business banking, and various specialty lending products. Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. Our culture is about our people, the ones in our communities and the ones that work with us. Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you. Creating an award-winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are.
Requirements
- Ability to analyze, interpret, and understand commercial loan and/or legal documentation with a high degree of accuracy
- Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
- Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills
- Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
- Intermediate level proficiency with Microsoft Word, Excel, Teams, and Outlook
- Associate degree or equivalent combination of education and experience required
- 1+ years customer services experience required
- Must be eligible to work in the U.S. without sponsorship now or in the future
Nice To Haves
- Commercial lending experience preferred
Responsibilities
- Complete a preliminary review of loan submissions to ensure regulatory and legal compliance
- Prepare loan documents in accordance with Commerce Bank’s credit policy
- Interpret complex loan documents to set loans up on the loan accounting system
- Post loan transactions and provide account problem resolution
- Provide ongoing monitoring and reporting of collateral securing commercial loans
- Complete a post-closing review to ensure all documents comply with regulatory requirements and Commerce Bank policy
- Collaborate with internal and external business partners to improve service levels
- Provide research and resolution to customer concerns/issues
- Perform other duties as assigned
Benefits
- employer sponsored health, dental, and vision insurance
- 401(k)
- life insurance
- paid vacation
- paid personal time
- career development
- education assistance
- voluntary supplemental benefits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
