Nashua

Triangle Credit Union•Nashua, NH

4d•Onsite

About The Position

The Commercial Loan Coordinator supports the commercial lending team throughout the loan process, from origination through closing. This role involves providing front-desk coverage, managing communications, maintaining accurate loan documentation, ensuring regulatory compliance, and delivering timely reports and administrative support. The coordinator will also manage multiple priorities while facilitating clear and efficient communication among internal departments, lenders, and clients.

Requirements

Three years to five years of similar or related experience.
A two-year college degree, or completion of a specialized certification or licensing, or completion of specialized training courses conducted by vendors, or job-specific skills acquired through an apprenticeship program.
Proficient in Microsoft Office Suite.
Excellent attention to detail, organizational, and time management skills.
Strong interpersonal and communication skills.

Nice To Haves

Experience with loan processing systems (e.g., Fiserv or Jack Henry) is a plus.

Responsibilities

Providing front-desk coverage and responding to inbound communications from members and branches.
Maintaining accurate loan documentation and ensuring compliance with regulatory requirements.
Delivering timely reports and administrative support to the Commercial Loan Services Manager.
Managing multiple priorities while facilitating clear, efficient communication among internal departments, lenders, and clients.
Supporting branches and members with timely inbound/outbound communications.
Coordinating department loan closings schedule and addressing member concerns or questions in a timely manner.
Running delinquencies reports and making initial collection calls on delinquent accounts in partnership with the Collections department.
Assisting with member loan closings and preparing loan packages for review by a loan officer.
Coordinating with members, clients, underwriters, attorneys, appraisers, and title companies to support timely processing and closing of loans.
Reviewing the loan package for completeness and monitoring the loan closing checklist.
Managing the appraisal function within the department, including ordering and reviewing appraisals for compliance and completeness.
Partnering with the Business Development Officer and Ecommerce to educate members about business banking, online needs, and products.
Assisting with cross-training within the department on the core system and business applications.
Inputting and updating loan information in the lending system and core system and maintaining accurate records.
Booking loans in the core system and LoanVantage.
Assisting with loan files, audits, monitoring titles, Mortgages, UCC filings, and Tax Escrows.
Managing vendor invoice payments.
Accurately processing and applying payments and participation loans.
Initiating wires to send participation funds.
Accurately preparing and balancing GL recon reports.
Providing administrative support to loan officers and managers as needed.
Preparing other reports as needed within the department.
Maintaining procedures for the role and updating them as needed.
Timely and accurate monthly 1502 reporting of SBA loans through the SBA portal and initiating wires to the SBA.
Remaining current with technology used by the department to assist members.
Continuing personal development and learning in the role.
Performing other related duties as assigned.