Responsible for the efficient operation of the Loan Coordinators assigned to their POD Cohort, by managing the daily operational and customer service activities; ensures compliance of established policies and procedures. Acts as a resource to staff for operational and customer questions and resolving issues by exercising discretion and prudent judgment. Creates a teamwork environment to ensure that quality service is provided across the board. Sets an example for the staff in the area of customer service. Conducts relationships and activities consistent with established Bank policies, procedures and systems, the corporate code of conduct, Bank Secrecy Act and all applicable State and Federal laws and regulations and punctual attendance.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED