Commercial Loan Closing Specialist

Wells Fargo Bank•Des Moines, IA
•Hybrid

About The Position

Wells Fargo is seeking a Commercial Loan Closing Specialist for its Commercial Banking Operations team. The role supports vendor oversight, invoicing, and coordination between vendors and business partners. It also supports operational readiness for transformation initiatives, procedure updates, policy certifications, reporting, and risk management across Collateral and Flood Operations, a function within Commercial Banking Operations.

Requirements

  • At least 2 years of Commercial Loan Closing experience, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.
  • Ability to work on-site and on a hybrid schedule.
  • Strong written and verbal communication skills and ability to work effectively across business, risk, technology, and vendor partners.
  • Ability to manage multiple priorities and deliverables in a deadline-driven environment.
  • Proficiency with Microsoft Office.

Nice To Haves

  • Experience managing vendor relationships, performance, service levels, issue resolution, and invoicing.
  • Experience supporting operational controls, policy certifications, audits, and regulatory or compliance requirements.
  • Ability to coordinate procedures, operational readiness, process changes, or system implementations.
  • Strong analytical, organizational, communication, and stakeholder management skills.
  • Experience preparing management reporting, dashboards, scorecards, or executive summaries.

Responsibilities

  • Coordinate vendor relationships and activities for Collateral and Flood Operations, including communications, service requests, invoicing, performance monitoring, and issue resolution.
  • Review vendor performance against service levels and contractual requirements; prepare scorecards and support vendor assessments, performance reviews, implementations, and transitions.
  • Coordinate procedure and control updates with business partners and support operational readiness for process, system, and business changes; identify and escalate gaps within assigned responsibilities.
  • Execute assigned operational controls, policy assessments, certifications, and validation activities; maintain supporting documentation and monitor risks, issues, and remediation activities.
  • Prepare and analyze management reporting, dashboards, and operational information; identify trends, risks, and concerns and present recommendations within assigned responsibilities.
  • Coordinate low- to moderately complex operational initiatives and deliverables, track milestones, and support business continuity and operational resilience activities.
  • Review and analyze low- to moderately complex vendor, operational, risk, and process issues; exercise independent judgment within established policies and procedures and escalate more complex matters as appropriate.
  • Collaborate and consult with functional colleagues, internal partners, stakeholders, and vendors to resolve issues, support business objectives, and identify process improvement opportunities.
  • Follow applicable Wells Fargo policies and procedures, fulfill risk and compliance obligations, and escalate and remediate issues in a timely and effective manner.
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