Commercial Loan Closing Specialist

Wells Fargo•West Des Moines, IA

1d•Hybrid

About The Position

Wells Fargo is seeking a Commercial Loan Closing Specialist for the Commercial Banking Operations team. The role provides vendor oversight, manages invoicing, and serves as the primary liaison between vendors and business partners. It coordinates operational readiness for transformation initiatives, procedure updates, policy certifications, reporting, and risk management across Collateral and Flood Operations to support stability and compliance. The position coordinates vendor relationships and activities, including communications, service requests, invoicing, performance monitoring, and issue resolution. It supports procedure and control updates, operational readiness for process, system, and business changes, and the management of operational controls, policy assessments, certifications, validation activities, documentation, risks, issues, and remediation. The specialist prepares and analyzes management reporting and operational information, coordinates low- to moderately-complex initiatives, supports business continuity and operational resilience, and collaborates with colleagues, internal partners, stakeholders, and vendors to resolve issues and identify process improvements. The role is based at the West Des Moines, Iowa location and requires the ability to work on-site and on a hybrid schedule.

Requirements

At least 2 years of Commercial Loan Closing experience, or equivalent demonstrated through work experience, training, military experience, or education.
Ability to work on-site and on a hybrid schedule.

Nice To Haves

Experience managing vendor relationships, performance, service levels, issue resolution, and invoicing.
Experience supporting operational controls, policy certifications, audits, and regulatory or compliance requirements.
Ability to coordinate procedures, operational readiness, process changes, or system implementations.
Strong analytical, organizational, communication, and stakeholder management skills.
Experience preparing management reporting, dashboards, scorecards, or executive summaries.
Strong written and verbal communication skills and ability to work effectively across business, risk, technology, and vendor partners.
Ability to manage multiple priorities and deliverables in a deadline-driven environment.
Proficiency with Microsoft Office and experience preparing dashboards, scorecards, or management reports.

Responsibilities

Coordinate vendor relationships and activities for Collateral and Flood Operations, including communications, service requests, invoicing, performance monitoring, and issue resolution.
Review vendor performance against service levels and contractual requirements; prepare scorecards and support vendor assessments, performance reviews, implementations, and transitions.
Coordinate procedure and control updates with business partners and support operational readiness for process, system, and business changes; identify and escalate gaps.
Execute assigned operational controls, policy assessments, certifications, and validation activities; maintain documentation and monitor risks, issues, and remediation activities.
Prepare and analyze management reporting, dashboards, and operational information; identify trends, risks, and concerns and present recommendations.
Coordinate low- to moderately-complex operational initiatives and deliverables, track milestones, and support business continuity and operational resilience activities.
Review and analyze low- to moderately-complex vendor, operational, risk, and process issues; exercise judgment within established policies and procedures and escalate more complex matters as appropriate.
Collaborate with functional colleagues, internal partners, stakeholders, and vendors to resolve issues, support business objectives, and identify process improvements.
Fulfill applicable risk and compliance obligations, follow Wells Fargo policies and procedures, and promptly escalate and remediate issues.
Work on-site and on a hybrid schedule.