Commercial Lines Underwriter II

FCIC•Bedford Park, IL

About The Position

The Commercial Lines Underwriter works independently and collaboratively with the Commercial Account team to provide a high level of customer service to policyholders. The role develops new agency relationships and maintains existing ones, underwrites new and renewal business with a focus on profitability, and contributes to department and company goals. The underwriter manages a book of business of up to $7 million in written premium and is responsible for underwriting, pricing, processing, and servicing accounts. The role also supports specialty lines, monitors claims and account performance, mentors less-experienced underwriters, and contributes insight on industry trends and potential new products, business segments, or states.

Requirements

Proficiency in Word, Excel, and PowerPoint.
Proficiency with industry resources and databases.
Working knowledge of carrier billing and processing systems.
Excellent oral and written communication skills.
Organized and detail-oriented, with the ability to multitask.
Ability to work independently and collaboratively.
Minimum 3–5 years of Commercial Lines multiple-line underwriting experience, with expertise in Commercial Auto (Taxi, Livery, Para Transit) and Commercial General Liability (Contractors and OL&T).
Demonstrated knowledge of the property and casualty insurance industry.
Excellent organizational and interpersonal skills.
Strategic thinking and ability to support the company position.
Demonstrated knowledge of first-dollar and deductible pricing strategies.

Nice To Haves

PTS and AS400 experience preferred.
College degree preferred.
Professional designations such as CPCU or ARM preferred.

Responsibilities

Maintain a high-level knowledge of coverage, exposures, rating plans, and state requirements.
Handle and maintain a book of business of up to $7 million in written premium.
Underwrite and price new and renewal accounts, documenting files properly and completing work in a timely manner.
Enter new business policies, endorsements, and renewals.
Manage financial aspects of accounts, including sending monthly billing invoices for certain direct-bill accounts and taking phone payments as needed.
Respond to agent inquiries in a timely manner.
Monitor account and agency loss ratios and risk profiles, and recommend agency terminations and/or re-underwriting programs.
Review daily claims and communicate with agents about issues involving drivers or accounts as appropriate.
Maintain full knowledge of rating, pricing, guidelines, and forms for assigned specialty lines of business.
Mentor and train less-experienced Commercial Lines Underwriters, including Commercial Lines Underwriter I and Commercial Lines Junior Underwriter.
Identify potential new products, business segments, or states for the company to enter.
Maintain and share knowledge of industry trends, market conditions, and company programs.