Commercial Lines Underwriter Assistant Support
About The Position
Frank Winston Crum Insurance (FWCI) issues Workers’ Compensation and General Liability policies by offering flexible coverage and payment options to meet the varied needs of businesses. Over the years, FWCI has grown from a single-state insurance carrier to one that is licensed in 42 states and continues to expand. In addition to regional and product line growth, FWCI has enhanced its value-added services. What has not changed though is the firm’s commitment – echoed throughout the family of companies – “always to do the right things for the right reasons!” This is a full-time role where the assistant will have the opportunity to impact the FrankCrum business everyday.
Requirements
- High school diploma or equivalent is required.
- Knowledge of modern office methods and procedures.
- Ability to follow Company guidelines, rules and procedures including reporting to work on time prepared to perform duties of the position.
Responsibilities
- Prepares and processes Loss Run Reports.
- Works on a wide variety of special projects as assigned by management.
- Ensures timely and accurate data entry of policy files.
- Processes accurate work items received from agents, customers, and service providers.
- Monitors e-mail box for communications from agents and customers.
- Researches and reviews databases, reports, policy information and other on-line sources to perform required tasks.
- Processes and services new and renewal business.
- Processes change requests for coverage modifications, updates to policy, and process cancellations.
- Participates in project work including but not limited to research, policy clean-up, and project quality review.
- Assists with agency and customer communications via email and other approved methods of communication.
- Updates policies as approved by Underwriting.
- Stays abreast of changing department procedures and processes.
- Uses current systems effectively and follows set procedures.
- Maintains department quality standards by assisting your team to achieve service/quality levels and targets.
- Clocks in and out consistently and accurately by using the electronic timeclock system for all time worked and does not perform any work when not clocked-in.
Benefits
- Health Insurance is zero dollar paycheck cost for employee's coverage and a low cost for family plan.
- Dental and Vision Insurance
- Short Term Disability and Term Life Insurance at no cost to the employee
- Long Term Disability and Voluntary Term Life Insurance
- Supplemental insurance plans such as Accidental, Critical Illness, Hospital Indemnity, Legal Services and Pet Insurance
- 401(k) Retirement Plan where FrankCrum matches 100% of the first 4% the employee contributes, and the employee is immediately vested in the employer match
- Flexible Spending Accounts for Medical and Dependent Care Reimbursement
- Health Savings Account funded by FrankCrum
- Paid time off and holiday pay
- Education Benefit Program at the IRS Maximum allowance
- PTO cash out
- Tickets at Work
- Access to the Corporate America Family Credit Union
- Employee and client referral bonus programs
- Disaster Relief Fund for employees
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
