Commercial Lines Service Specialist

Hub International Insurance•West Fargo, MN

19h•Onsite

About The Position

A path for every ambition. At HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it. We power progress and protect ambition: for the clients who count on us, and equally for the people who make that possible every day. We’re creative thinkers and determined doers, guided by values that show up in how we work together: with empathy, adaptability, accountability and a genuine commitment to one another’s success. We foster bold ideas, celebrate curiosity and share what we know. Because when people grow, the work they do grows with them. Our purpose is deeply human: to help people navigate the world on their terms, at their speed, toward their future. We hold that same commitment to the people building careers here. Whether you’re starting out or leveling up, you’ll find the resources to evolve, the support to take on more and a team ready to back you at every stage. Your ambition has a home here. This is a fully onsite role, requiring five days per week in the office. As a Commercial Lines Service Specialist, you will provide professional, courteous service to our clients and internal team. Provides support in obtaining, maintaining, expanding, and servicing commercial accounts.

Requirements

State property and casualty insurance license, or ability to obtain, required
Knowledge of insurance agency operations
Excellent verbal and written communication skills
Team player with a great attitude, self-motivation and the ability to work in a fast-paced environment
Strong communication, interpersonal, multi-tasking, and organizational skills
Must be thorough, detail-oriented and is responsible for working with confidential information
Ability to accommodate immediate requests, perform under short deadlines and coordinate multiple jobs

Nice To Haves

Associate’s degree or equivalent from two-year college or technical school preferred
Previous experience working with property and casualty account administration preferred
Experience with Epic or other insurance related software preferred
Ability to acquire and maintain approved accredited program designation preferred
An equivalent combination of education and/or relevant work experience may be substituted in lieu of minimum qualifications

Responsibilities

Respond promptly and professionally to the service needs of our clients
Work closely with the team in providing exceptional service
Assist team in following HUB process/procedures related to binders, certificates, endorsements, policy check and other related items while verifying accuracy
Knowledge of carrier online systems for obtaining quotes, loss runs, billing information, policy documents, etc.
Assist with premium bearing transactions, audits and premium reconciliation
Maintain accurate, up-to-date client information in agency management system
Adhere to all HUB Broker Standards, processes, procedures and state regulations
Work closely with management on special projects and act as a back-up to team members as needed
Other duties as assigned