Commercial Lines Renewal Underwriter II (Hybrid)

MAPFRE•Webster, MA
•$60,000 - $77,800•Hybrid

About The Position

Join Mapfre’s Commercial Lines team and manage a profitable book of renewal business within an assigned territory. The role evaluates and prices risks, manages agency relationships, and partners with new business underwriters and Business Development Representatives to support retention, profitability, and growth. The underwriter also serves as a technical resource, helps resolve complex underwriting issues, and supports the development of other underwriters. The position underwrites and manages renewal business for assigned agencies, including referred accounts, and makes decisions within established authority, guidelines, procedures, and underwriting philosophies. It analyzes agency performance and profitability, recommends pricing decisions, delivers renewal quotes and proposals, and develops agency visitation plans. The role requires maintaining current knowledge of products, pricing, guidelines, policy language, coverages, and endorsements, as well as traveling to agencies when needed. The position requires a bachelor’s degree, professional-level knowledge in a specialized field, or equivalent related experience, along with the stated related experience and underwriting background. The typical starting salary range is $60,000–$77,800. The role is described as hybrid. Benefits include paid time off, 401(k) with company matching and profit sharing, medical, dental and vision coverage, and other benefits such as disability and life insurance, FSA, HSA, and wellness programs.

Requirements

  • Bachelor’s degree, professional-level knowledge in a specialized field, or equivalent related experience.
  • 2–4 years of related experience, or an Associate’s degree/equivalent plus 4–6 years of related experience.
  • Prior experience as a Commercial Lines Underwriter I, equivalent underwriting experience with another insurer, or as an Underwriting Services Supervisor.
  • Strong business judgment, communication, sales and negotiation, analytical, and time-management skills.

Responsibilities

  • Underwrite and manage Commercial Lines renewal business for assigned agencies, including referred accounts, ensuring risks are appropriately evaluated and priced.
  • Make underwriting decisions within established authority, guidelines, procedures, and philosophies; research and document issues, develop solutions, exercise sound discretion when warranted, and refer accounts requiring additional authority.
  • Build agent relationships and market the company, its products, and services through regular communication.
  • Analyze agency performance and profitability using Agency Analysis Reports, identifying trends and evaluating the quality and composition of each agency’s book.
  • Recommend pricing decisions that support retention and new money targets and professionally deliver renewal quotes and proposals.
  • Develop and execute agency visitation plans and represent the company at industry meetings and hearings as requested.
  • Manage renewals efficiently and responsively, applying an appropriate level of underwriting review to risks ranging from small BOP accounts to larger or more complex Commercial Auto accounts.
  • Maintain strong knowledge of company products, pricing, underwriting guidelines and philosophies, policy language, coverages, and endorsements, and serve as a technical resource to agents and internal staff.
  • Partner with team members and other departments, assist underwriters in meeting goals, and support the training and development of underwriting staff.
  • Review and approve referrals from developing underwriters within assigned authority and provide feedback.
  • Maintain a personal development plan and participate in management-identified training.
  • Travel to agencies when needed to build and maintain relationships.

Benefits

  • Flexible paid time off combining vacation, personal, volunteer, and sick time.
  • 401(k) plan with company matching contributions, subject to plan terms.
  • Profit sharing.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • Short-term disability insurance.
  • Long-term disability insurance.
  • Life insurance.
  • Flexible Spending Account (FSA).
  • Health Savings Account (HSA).
  • Wellness programs.
  • Tuition reimbursement.
  • Leadership programs and internal mobility opportunities.
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