Commercial Lines Producer

Brown & Brown Insurance•Bend, OR

About The Position

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Commercial Lines Producer to join our growing team in Bend, OR! Commercial Lines Producers report to the Office Leader, Vice President, or individual whose responsibility are in the sales and renewal of business and defined as “producer” by participation in the TOP GUN program. Producers receive sales goals and objectives while operating within Brown & Brown quality control procedures. Compensation can consist of commission in addition to base salary, at the Office’s discretion. Business is primarily conducted outside of the physical location of the branch or office. How You Will Contribute: Promote the growth of BBNW through the sale of new accounts Develop and pursue cross-selling opportunities in concert with the Customer Account Managers Build, expand, and solidify relationships with the customers at all levels within the company and lead appropriate resources to address the customer’s needs, including risk and the identification and resolutions of underwriting or policy issues Obtain prospects and actively pursue and create interest by making telephone calls, writing letters, or through personal visits Maintain and actively work a database of active prospects by identifying business needs and proposing company products and services Monitor level of customer service and assist with claim issues as needed Handle and resolve customer complaints and problems Encourage and coordinate teamwork and communication among those who service customers Set regularly scheduled meeting on a frequency that is appropriate for each customer Assist the Customer Account Managers with the collection of receivables Keep current on marketplace changes and inform customer as necessary Become significantly involved and future develop expertise in declared sector or market area by networking and participating in professional development activities #LI-AFZ Teammate Benefits & Total Well-Being We go beyond standard benefits, focusing on the total well-being of our teammates, including: Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. The Power To Be Yourself As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”. We think of ourselves as a team, so we have teammates - not employees. We strive to attract people who are competitive, driven, and disciplined. Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Founded in 1939 as a small, two-partner firm, Brown & Brown (NYSE: BRO) and our team of companies have grown into one of the world’s largest insurance brokerages while staying true to our foundation of trust, resilience, and delivering results. With a team that is as connected locally as it is globally, our high-performing, highly collaborative team delivers innovative risk and insurance solutions. We look for individuals who embrace our culture, thrive in a collaborative environment, are driven to grow and succeed, and are committed to always doing what is right. With a unique culture built on integrity, superior capabilities and grit, we value teamwork, trust and courage. We think of ourselves as a team, so we have teammates—not employees, and leaders—not managers. Everything we do is about the greater “WE”—never “me.” While diverse in abilities and experience, we are all connected through our core values, a commitment to our local communities and a shared mission—always doing what is best for our customers. If you are an existing Brown & Brown teammate, please click here to apply to a job on our internal career site.

Requirements

Must have, or obtain within 6 months, current Property and Casualty License in all required states
Basic understanding of insurance and business terminology
Highly competitive with a strong desire to succeed
Fluent with Microsoft Windows, Office 365, Word, and Excel
AMS360 experience or skills to learn software program at an accelerated ability
Exceptional telephone demeanor with above average empathy, able to read the subtleties of non-verbal communication, and respond accordingly
Must have excellent customer service and interpersonal skills
Strong, consistent, and assertive communication skills
Maintain a high level of confidentiality with high energy and ability to work effectively at a fast pace
Acceptable results of a Motor Vehicle Record report at the time of hire and periodically thereafter, and maintenance of minimum acceptable insurance coverages are a requirement of this position

Nice To Haves

Bachelor’s Degree (BA/BS) in business or financial related field is preferred, other combination of work and/or education will be considered

Responsibilities

Promote the growth of BBNW through the sale of new accounts
Develop and pursue cross-selling opportunities in concert with the Customer Account Managers
Build, expand, and solidify relationships with the customers at all levels within the company and lead appropriate resources to address the customer’s needs, including risk and the identification and resolutions of underwriting or policy issues
Obtain prospects and actively pursue and create interest by making telephone calls, writing letters, or through personal visits
Maintain and actively work a database of active prospects by identifying business needs and proposing company products and services
Monitor level of customer service and assist with claim issues as needed
Handle and resolve customer complaints and problems
Encourage and coordinate teamwork and communication among those who service customers
Set regularly scheduled meeting on a frequency that is appropriate for each customer
Assist the Customer Account Managers with the collection of receivables
Keep current on marketplace changes and inform customer as necessary
Become significantly involved and future develop expertise in declared sector or market area by networking and participating in professional development activities