Commercial Lines CSR

The Jonus Group • Midland, MI

8d

About The Position

Seeking a Commercial Lines Customer Service Representative /Risk Advisor to start immediately. In this role you would be responsible for servicing commercial customers by obtaining accurate information, quoting new policies, maintaining and reviewing policies, processing policy endorsements, as well as assisting with billing questions, payments, and other insurance/policy-related items.

Requirements

• Property & Casualty Insurance License is
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills
• The right candidate must have a strong work ethic
• be dependable
• have a customer-centered mentality
• be able to work well in our team-based environment

Nice To Haves

• Previous experience in an insurance agency customer service environment preferred

Responsibilities

• Handle customer inquiries
• Provide information about current or new insurance products and services
• Troubleshoot and resolve customer issues or concerns
• Develop and maintain customer relationships pertaining to individual insurance needs
• Interact with company underwriters throughout servicing processes

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed