Commercial Lines Account Manager/CSR

The Jonus GroupAtlanta, GA
10d$35,000 - $55,000Onsite

About The Position

Seeking experienced and dedicated professionals to join a team as a Commercial Lines CSR or a Personal Lines CSR . These roles are integral to the commitment to providing exceptional service to the clients. The ideal candidates will have a strong background in insurance, excellent communication skills, and the ability to work independently in a close-knit, professional environment. This is a fully in-office position with a focus on servicing, quoting, retention, and cross-selling.

Requirements

  • Prior insurance experience is required.
  • Professional grammar and communication.
  • Friendly and polished phone presence.
  • Confidence driven by experience.
  • Ability to work independently and as part of a small, tight-knit team.

Nice To Haves

  • Familiarity with Applied TAM software is preferred.
  • Experience with carriers such as Travelers, Central Mutual, Auto-Owners, and Safeco is a plus.
  • Property & Casualty (P&C) license preferred.
  • Willing to license the right candidate if needed.

Responsibilities

  • Provide exceptional customer service to clients in the commercial or personal lines insurance sector.
  • Handle quoting, servicing, and retention of accounts.
  • Actively engage in cross-selling and selling opportunities.
  • Manage mid-size accounts and maintain an active book of business.
  • Utilize Applied TAM software for account management.
  • Collaborate with a small, experienced team to ensure client satisfaction.

Benefits

  • Competitive benefits package
  • Paid time off
  • Professional development opportunities
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