Commercial Lines CSR

The Jonus Group • Louisburg, NC

12d

About The Position

Job Summary Seeking a dedicated and detail-oriented Commercial Lines Customer Service Representative (CSR) to join a growing team. This is an exciting opportunity to work in a professional, supportive, and growth-oriented environment. The selected candidates will play a pivotal role in managing accounts and supporting clients.

Requirements

• Active Property & Casualty (P&C) License required.
• 2-4 years of experience in a Commercial Lines CSR role, with a growth mindset to advance into an Account Manager role.
• Experience with Applied Epic is preferred.
• Strong organizational skills.
• Ability to manage competing priorities effectively.
• Excellent communication skills, both written and verbal.
• Problem-solving mindset with a proactive approach.
• Team player with a collaborative spirit.

Responsibilities

• Provide full A–Z account management, with a primary focus on renewals.
• Manage a variety of accounts, including contractors and agriculture-related clients.
• Collaborate with producers to manage books of business.
• Utilize Applied Epic software to manage client information and accounts.
• Communicate effectively with clients and internal teams to ensure high levels of service.
• Note: Minimal travel for client meetings as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed