Commercial Lines CS-A Support Leader

The Jonus Group • Onalaska, WI

5d • Remote

About The Position

Seeking an experienced and dynamic Commercial Lines Account Executive / Support Leader to join a team. This role is pivotal in leading and supporting a team of professionals managing a large commercial book of business. The ideal candidate will bring strong leadership skills, a proven ability to manage change, and expertise in large commercial property and casualty insurance. This is an excellent opportunity to make a significant impact within a growing organization.

Requirements

• Extensive experience in large commercial property and casualty insurance, with a strong background in leadership and people management.
• Proven ability to lead teams, manage change, and rally team members toward common goals.
• Familiarity with Epic software.
• Strong operational and workflow management skills, with the ability to develop and implement effective SOPs.

Nice To Haves

• Experience with Applied systems is a plus.
• Experience with contractors, manufacturing, auto dealerships, and trucking accounts is highly desirable.
• Relevant licensure or designations are preferred but not required.
• Preference for those with experience in Wisconsin, Minneapolis, or the broader Midwest markets.

Responsibilities

• Lead and manage a team of 8 direct reports, including CSRs and account managers.
• Oversee workflows, develop and implement standard operating procedures (SOPs), and ensure operational efficiency.
• Train and onboard new team members, fostering a culture of continuous learning and development.
• Support producers by managing books of business as needed and addressing client issues.
• Drive team motivation and engagement, ensuring alignment with organizational goals.
• Collaborate with leadership to influence and implement change management initiatives.
• Provide quoting and inside sales support as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed