Commercial Lines Client Service Manager

Higginbotham • Columbia, SC

9h • Onsite

About The Position

The Commercial Lines Client Service Manager is responsible for assisting producers and clients in maintaining insurance coverage for commercial lines of insurance. This includes processing and invoicing policies, endorsements, audits, and cancellations. The role requires strong organizational and communication skills, with a focus on client satisfaction and adherence to agency procedures. The position also involves providing technical support to marketing executives and producers, and establishing relationships with internal and external clients.

Requirements

• Active Property and Casualty license required (company will help candidate obtain licensure if needed)
• Proficient with Microsoft Excel, Word, PowerPoint, and Outlook
• Knowledge of similar Account Management System (AMS) is acceptable

Nice To Haves

• 2 years of experience in property and casualty servicing preferred
• Applied Epic experience preferred

Responsibilities

• Prepare endorsement requests to send to insurance carriers
• Follow-up on receipt of endorsements to existing policies
• Processing endorsements, including invoicing and delivery to client
• Processing of audits, including verification of rates, exposures, and prior premiums
• Handling/processing of cancellations and billing issues
• Communication with staff and clients as needed to gather needed information for changes to policies
• Knowledge of and adherence to, agency procedures
• Provide technical support to Marketing Executives and Producers as needed
• Establish and maintain relationships with both internal and external clients

Benefits

• medical
• dental
• vision
• prescription drug coverage
• 401K
• equity incentive plan
• multiple supplemental benefits for physical, emotional, and financial wellbeing
• Employee Wellness Program
• Company paid holidays
• PTO

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed