Commercial Lines Client Service Manager
Higginbotham•Ridgeland, MS
•Onsite
About The Position
We believe in doing more than just managing memberships and policies — we build lasting relationships and deliver peace of mind to our clients. We’re looking for detail-oriented, client-focused Client Service Manager to be a vital part of our in-office team. This isn’t just another desk job — it’s your chance to make a meaningful impact every day by helping rental car businesses grow protect what matters most.
Requirements
- Active P&C license (or willingness to obtain one — we’ll support you!)
- Strong Microsoft Office skills
- Excel and Applied Epic or similar AMS experience a plus
Nice To Haves
- 1–2 years of property & casualty servicing experience
Responsibilities
- Be the go-to support for producers and clients, ensuring memberships and insurance coverage is handled smoothly and professionally
- Process and deliver membership document, schedule training, and much more all with accuracy and care
- Communicate and resolve billing and membership questions with efficiency and tact
- Communicate directly with clients and colleagues to gather details and provide service to help grow the business
- Support Producers and Marketing Executives with technical expertise
- Build trusted relationships inside and outside the agency, acting as a reliable, approachable partner
Benefits
- medical, dental, vision, prescription drug coverage
- 401K
- equity incentive plan
- multiple supplemental benefits for physical, emotional, and financial wellbeing
- Company paid holidays, plus PTO
- Employee wellness program
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
