Commercial Lines Assistant Account Manager

The Jonus Group•Dallas, TX
•Hybrid

About The Position

The Commercial Lines Assistant Account Manager supports Account Managers and Senior Account Managers in servicing mid-to-large market commercial accounts. The role focuses on policy and endorsement processing, accurate client documentation, and responsive service that supports client retention and agency growth. This is a hybrid position with three days in the office and two days remote each week; no travel is required.

Requirements

  • Property & Casualty (P&C) license required.
  • 2–3 years of experience in a similar role.
  • Detail-oriented and professional.
  • Experience handling mid-to-large market accounts is preferred.

Nice To Haves

  • Experience with the Epic agency management system.

Responsibilities

  • Assist Account Managers and Senior Account Managers with day-to-day servicing of assigned commercial accounts.
  • Process, maintain, and verify policy endorsements for accuracy.
  • Review issued policies and work with insurance carriers to resolve discrepancies or obtain corrections.
  • Process Certificates of Insurance accurately and efficiently.
  • Enter and maintain policy and coverage information in the agency management system.
  • Assist with resolving carrier billing issues.
  • Retrieve and process policies and endorsements from carrier websites.
  • Maintain organized and accurate client and policy documentation.
  • Assist with daily departmental administrative needs, including mail distribution.
  • Provide responsive service and collaborate across the organization to contribute to client retention and agency growth.

Benefits

  • Competitive benefits package
  • 401(k)
  • Paid time off
  • Professional development opportunities
  • Profit-sharing bonuses
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