Commercial Lines Account Manager

Hub International Insurance • Omaha, NE

3d • Hybrid

About The Position

As a Commercial Lines Account Manager at HUB International, you will serve as the main contact for clients, build relationships with clients and your team, provide customer service, and help ensure client needs are met. The role offers ongoing learning and development opportunities to support your career goals. It is a hybrid position requiring three days per week in the office.

Requirements

• Earn and maintain a state property and casualty insurance license.
• Knowledge of insurance agency operations.
• Excellent verbal and written communication skills.
• Strong interpersonal, multitasking, and organizational skills.
• Ability to work as a team player with a positive attitude and self-motivation in a fast-paced environment.
• Thoroughness and attention to detail, including responsible handling of confidential information.
• Ability to accommodate immediate requests, meet short deadlines, and coordinate multiple jobs.
• Ability to work independently with minimal supervision.
• An equivalent combination of education and/or relevant work experience may be substituted for minimum qualifications.

Nice To Haves

• Bachelor’s degree or equivalent from a four-year college or university.
• One year of experience related to commercial lines account management.
• Experience with Epic and other insurance-related software.

Responsibilities

• Provide accurate and timely processing of renewals, endorsements, policies, and audits according to agency timelines.
• Process invoices and client requests in a timely manner.
• Work with clients and the team to gather marketing data, preserve quotes and client/carrier correspondence, and update client information in the agency management system.
• Prepare and implement transactions, paperwork, and internal processing for assigned accounts.
• Obtain quotes from carriers for new and existing business.
• Review initial carrier proposals for accuracy and prepare initial client documents.
• Prepare reports, proposals, and comparisons for the team as required.
• Use carrier online systems to obtain quotes, loss runs, billing information, policy documents, and other information.
• Act as a liaison between clients and insurance carriers to resolve service issues.
• Follow HUB’s Broker Standards policies and procedures.
• Perform additional duties as assigned.

Benefits

• Structured training, licensing support, and ongoing development opportunities.
• Competitive pay.
• Comprehensive health benefits.
• Retirement savings matching.
• Company-paid life and disability plans.
• Generous paid time off.
• Paid parental leave.
• A wellbeing program designed to support work/life balance.
• A collaborative, high-performing culture with meaningful engagement and community impact through HUB Gives.
• Opportunities for career growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level